Dairy Queen Grill & Chill

Reviews

• CG

  Caleb Garza

  May 8, 2026
  1.0
  Extremely rude. Felt rushed trying to order for our toddlers. The lady was put out by us taking out time. Bummer.
• BB

  Browning

  Apr 30, 2026
  1.0
  I have never in my life been IN A RESTAURANT where the employees had dirty hair, nails, and clothes. Every person was rude and disrespectful and so dirty. I do believe a health department call should be made. I really wish I would have took a few pictures of the staff. I refused to order anything after seeing the uncleanliness of the people serving my food and the absolute rude and disrespectful behavior. DO NOT GO TO THE SPEARFISH DAIRY QUEEN.
• BM

  Brandon Maser

  Apr 21, 2026
  1.0
  We went through the drive thru a couple of weeks ago and the lady who was at the window was very rude. Gave us a hard eye roll when we asked for a drink carrier. I went back today and went inside this time to order and it was the same lady. Once again very rude and I heard her tell a coworker that she is over this day. Definitely needs some customer service training or something. I actually wasn't going to write a review after the first time, thinking that maybe she just had a bad day, but after today, I had to.
• CL

  Christina Liggett

  Mar 28, 2026
  1.0
  We love Dairy Queen unfortunately we will not be going back to the Spearfish location. We just wanted to get some dinner and went through the drive thru. When finally greeted, we were treated like an inconvenience for stopping there. It didn’t get any better when we got to the window. The lady at the window actually muttered after she handed us all of our drinks and ice cream because I asked for a drink carrier to hold it. I didn’t even ask her to put it in the carrier, I would do that….. but she was not impressed. Being treated like a burden for going to an open establishment for dinner is pretty bad.
• LC

  Layne Cameron

  Feb 9, 2026
  1.0
  I think you’re required to be incompetent to work here. They spilled half of a large blizzard on my car didn’t apologize then ran off because they got embarrassed. Then they couldn’t figure out how to use coupons and decided to up charge me at least a 2 dollars for each blizzard. The place is a mess every time and all the workers sit in the back in their phones rather than going to the register to help customers.