In November 2023, the Washington Pavilion acquired business operations of Parlour Ice Cream House, which was previously located across the street. Parlour features gourmet ice cream, fresh popcorn, candy and cold beverages and is located in the former concessions area on 2nd floor of the Kirby Science Discovery Center. Now, you can enjoy the best ice cream in Sioux Falls during your visits to our museums. Or just stop in for a tasty treat! Museums admission is not required.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.