Lynn's operates 14 full-line grocery stores in South Dakota/Wyoming/Montana and six gas/convenience stores in Custer, SD, Hot Springs, SD, Eagle Butte, SD, Fort Thompson, SD, Lead, SD, and Summerset, SD, Dubois, Wy. The corporate office is located in Rapid City, SD. The company is dedicated to the markets they serve. At Lynn’s, we pride ourselves on having great customer service, providing groceries at a value, operating clean stores and having employees that care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.