AJ
Amie Jordan
Aug 11, 2026
I'm sitting here, again , for over 10 minutes waiting for a sandwich and coffee. They are out of bagels. Again. I already opened the bag they did give me and it's the wrong donuts. Every time I come to this Dunkin either they are out of something I'm asking for, their oven is broken, or they have me waiting in the parking lot for 10+ minutes. There's literally nobody in the drive through . It's been 15 mins I just got my food. It looks burnt and so bad my daughter doesn't even want to eat it. Never coming back for real this time. I'm not one to leave bad reviews but this place needs help!
I left there about five minutes ago. August 9 6:18 AM on my way to work so I couldn’t turn around. I ordered a sausage And cheese, no egg on an English muffin. I’ll be back this afternoon to get a refund. The English muffin wasn’t even toasted. Tried to call the store to speak to someone and the phone number doesn’t work.
KG
Katie Geoghegan
May 21, 2026
I ordered 2 refreshers and 2 bagel twists. I was asked to park, (so fast I had to take a second to process what she said) and they'd bring it out to me. There was only 1 peraon behind me in drive through. She also did not greet or utter a word to me when I pulled up to window, just snatched my card out of my hand. I am a pretty patient person, but after waiting more than 10 mins in parking spot, I went inside and asked for my items, only to see them just sitting on the counter. After getting home, I looked in my bag to find a sandwich instead of 2 bagel twists. I don't usually have an issue with this location during morning hours, but today I went in the afternoon.
Have never had such a bad experience at a Dunkin before! I stop at dunkin all the time sometimes 3-4 times a day I happened to stop by the 860 Post Road location and after seeing the actions of the "manager" more like "monster" i certainly wont be back to this location and probably will take some time before Dunkin gets my business again.
I hate to leave this location a poor review because this store has some of the freshest/higher quality donuts I've gotten from any Dunkin, but I do have a complaint. Over the course of the last two years, I would say 5/10 times that I go I find a tiny black hair in my food. Whether the hair is on the paper used to hold the food (like the wrapper on a sandwich for example), or inside the sandwich/food itself, I seem to find one more and more frequently the more attention I pay to my food before I bite it. Management - Please address this concern with your staff members, particularly the ladies you have food handling. Hair needs to be tied up, and above the neck. Maybe it's time we bring back hairnets.