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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(349 reviews)

Business Details

26 Kingstown Rd, Richmond, RI
02898, United States
(401) 539-0610
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Richmond, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
26 Kingstown Rd, Richmond, RI
02898, United States

Hours

Monday3:00 AM - 9:00 PM
Tuesday3:00 AM - 9:00 PM
Wednesday3:00 AM - 9:00 PM
Thursday3:00 AM - 9:00 PM
Friday3:00 AM - 9:00 PM
Saturday3:00 AM - 9:00 PM
Sunday3:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 26 Kingstown Rd in Richmond, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.9
349 reviews
5 stars
177
4 stars
70
3 stars
39
2 stars
15
1 star
48
  • TS
    Tatiana Sullivan
    Sep 9, 2026
    1.0
    I’ve been going here for years (genuinely a decade) but I will literally leave the house early to go to Mobil to get Dunkin from now on. I mobile ordered, they said they never got it, so I placed another one (still waiting to get my card statement to see if I was charged double). They messed up the drink (made the wrong drink) and I only realized after I took a sip back out on the road, so I looped back around and went back through the drive-through. I work at a coffee shop so I get it, mistakes happen and are totally normal! I said I’m sorry to bother but asked if they could make me the right drink. I pulled up, some lady handed me the drink (not the same woman who originally gave me my drink, she’s always nice) and I was holding the old drink up to show her that it was a different drink than what was ordered (to prove I wasn’t just being a pain). She proceeded to raise her voice at me and demanded I return the old drink in a fairly rude manner - which is super gross, since I already drank out of it, so not sure if she wanted a sip or what - so I gave it back to her. Lo and behold, as I’m driving down the street, I take another sip of my drink…. and it’s missing modifications. Again. My order isn’t anything crazy by a long shot - a black iced tea with liquid sugar - but since it’s too hard for them (and they’re EXTREMELY rude), I won’t be returning. This place has gone horribly downhill in the last few years. The staff used to be lovely, and I’m even still friends with a few of the old members because I literally go almost every day. Now the staff couldn’t care less about customer service, which as a customer service employee myself, is horrifying and embarrassing for them. Just a few months ago a young guy refused to give me my mobile order (that I had already paid for) and when I gave him the receipt showing the address of the store, the time, and my order (confirming the drink) he called his manager on his cellphone, slammed the cellphone down in front of me, and said that I was responsible for sorting it out with his manager. Not sure why people at this store are allergic to doing their jobs, or why they work in customer service if they’ve clearly never had any training to do so. Embarrassing - if I acted that way at my job ONCE I would’ve been released. Guess it goes to show company standards. Mobil Dunkin is always lovely and I highly recommend that as an alternative. The manager is absolutely lovely and they provide great service and correct products. Mistakes are human. Unnecessary rude behavior over doing your job that you get PAID to do is not. Seriously, don’t go here until they have a MAJOR staff turnover.
  • SW
    Samantha Warriner
    Aug 10, 2026
    1.0
    Not letting you get no ice has got to be the stupidest thing ever. If its such a problem then give me an upcharge. That's like telling people they have no choice but to get sugar in their coffee.
  • JG
    Joseph Gifford
    Jul 2, 2026
    2.0
    Didn't wash thier hands after taking out the trash, said they didn't see any problem with it and all they were touching was the outside of the cup. To be fair they did something that sounded like washing their hands, but still won't be going back...
  • NV
    Nelson Vasilchik
    Jun 23, 2026
    1.0
    They close early. I showed up more than once and at 8:15 I showed up at the drive thru and the order taker told me that there were out of Iced coffee for the night. They close at 9pm not 8 or 8:30. An hour is too long, come on now. I only ordered an iced coffee at a coffee place.
  • JM
    Jliina M
    May 26, 2026
    2.0
    I’m very disappointed because this location is one of the only ones who makes a regular blend with cream and sugar wrong. I can see if I had extra ingredients added to cause confusion, however it’s not. Time and time again my coffee is made wrong. My last coffee from there appeared to be half cream and half coffee with barely any sugar. I would appreciate if I got what I paid for at least once. I didn’t have this problem about a year or so ago. Must be new management and new staff.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Richmond, RI?

Dunkin' in Richmond, RI is open daily from 3:00 AM to 9:00 PM.

Does Dunkin' in Richmond offer delivery or curbside pickup?

This Dunkin' location offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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