CALIENTE THAYER STREET
We are open our second location May 1st 2019. Caliente became an instant success as word spread about its great food and friendly staff. Customers enjoyed seeing their salsa being made fresh, steaks searing on the grill, and colorful vegetables being prepared. At a time when the expectation of fast food is pre-prepared, unhealthy, and bland, Caliente is a welcomed alternative, making everything fresh, healthy and delicious.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.