With nearly 60 years of experience, Downeast Coffee Roasters is an established family owned Rhode Island roaster of the finest coffees from around the world! Today, we continue to innovate with the newest technology, and invest in quality and production. While we have grown into one of America's most celebrated independent coffee companies, we are never distracted from our goal giving our consumers the simple joy of the perfect cup of coffee.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.