DT
Damir Tutundzic
Sep 20, 2026
First Dunkin that served cream cheese bagel without cream cheese and that did not have napkins available period! Forgot hash browns as well... Cannot make this stuff up...
NZ
Nicholas Zamboli
Sep 14, 2026
Might be the worst Dunkin' I've been to in Rhode Island. Had never been ghosted at the speaker before, but it's happened here several times.
I literally waited so long to get my food, and ordered ahead because I had somewhere to be. I walked in and watched the worker covering mobile orders complete ONE order every TEN MINUTES. IF THAT. and another already busy worker had to jump in and help her. also the worker on the drive thru sounded extremely rude. all I ordered was a bagel and cream cheese and a coffee and waited for a total of thirty minutes, and the bagel had the tiniest little smear of cream cheese on it, as pictured. I get it, it was a sunday, it was pretty busy, and i’m not unreasonable as to say they probably werent stressed, but MAN we’ve gotta get some efficiency training up in here.
Got loaded hashbrowns and there was zero bacon and barely any queso sauce. Practically just hashbrowns. Also got bagel bites and they were frozen in the middle and had little to no cream cheese. Service was abysmal I didn’t hear any word from the people giving my food. Absolutely terrible.
Place is terrible. I do the order ahead when I got to Dunks as it can be busy. When I order ahead at this location, I do so 20 minutes in advance, and it is always a hassle. No one that works there cares about customer service. Sandwiches cares less about beverages, beverages cares less about sandwiches, drive thru is a priority with these people. Store will have 3 people on drive thru, 1 person at sandwiches, and 1 person to make all the drinks and handle the retail counter. Absolute joke if you ask someone for help. They scowl at you and point to someone else, which gets nothing done. The woman with the glasses that does beverages is absolutely miserable during the weekday mornings. But to be honest, the other members on the team could care less if she has help, as long as the drive thru is ready. Let's not forget a special shout out to the woman making sandwiches. God forbid the toaster isn't running at 30mph so she can lightly toast your food and then scowl at you like she is Gordan Ramsey.
If you order ahead and get something from the beverage and food, be prepared to wait as no one works as a team there.
I spend $10 there a day, order 20 minutes ahead of time, and get treated like crap. What a way to start the day.
Build another Dunks on RT6 east bound before 295. This place is a joke!