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McDonald's

3.5
(1,037 reviews)

Business Details

721 Taunton Ave, East Providence, RI
02914, United States
(401) 434-0557
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
721 Taunton Ave, East Providence, RI
02914, United States

Hours

Monday6:00 AM - 2:00 AM
Tuesday6:00 AM - 2:00 AM
Wednesday6:00 AM - 2:00 AM
Thursday6:00 AM - 2:00 AM
Friday6:00 AM - 2:00 AM
Saturday6:00 AM - 2:00 AM
Sunday6:00 AM - 2:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 721 Taunton Ave in East Providence, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,037 reviews
5 stars
386
4 stars
218
3 stars
148
2 stars
74
1 star
211
  • JW
    Jeanne Winfield
    3 days ago
    1.0
    I always order ahead yet get parked every time it's very inconvenient when you have somewhere to be I've even ordered 20min ahead of time
  • PO
    Pablo Olea
    Oct 1, 2026
    1.0
    They are so slow, and they shorted my order. I didn't notice until I got back.
  • HP
    Hailey Pereira
    Sep 18, 2026
    3.0
    I find that this location has poor onsite management. I have had many friends work there and leave because of this, however, the company that owns this location is always super willing to fix anything wrong with your visit. They are a pleasure to work with if you have an issue. The food is often subpar, and the service is often fine but nothing to rave about. The indoor atmosphere seems mostly tidy but I have gone in to see some trash sprinkled about. Overall there is room for improvement, but if you want McDonalds in all its peak fast food energy, this place is the epitome of "just okay".
  • LL
    Lynn Levine
    Sep 18, 2026
    2.0
    So it takes me a lot to write a review most of the time I don’t do this, but this McDonald’s for the most part has been pretty good in the past and clean, which is important to me, but yesterday was a total blender from the time I ordered till the time I picked up my food at the second window and then what happened today yesterday I ended up ordering through the drive-through in this guy with a heavy voice very cart. Asked me if I was using the mobile app and I said yes he said what’s the code I told him he couldn’t hear so I think I repeated it three times and finally said you can drive up very abrupt to the point that it was so bad that when I got to the window, I was gonna say something to him, but then I saw him and I said you know what not even gonna bother I went to the second window to pick up my food which cost me just over $11 right now for me that’s a big deal cause I’m out of work with a recent cancer diagnosis and have little funds to live on and the girl was standing there and she handed me my drink. I had my door open and then she handed me the bag and she wasn’t paying attention. They’re too busy trying to get the orders out the window that she was looking the other way when she handed me the bag let it go, and I didn’t have the bag and it crashed to the ground. Yeah, the bag stood straight up. that wasn’t the point it was never asked to replace the items I picked my bag off the dirty ground and I took it and said nothing. I got to a parking space to check it all out and to eat with my two dogs and she basically could’ve easily replace this order because my big Mac sandwich the bread was stale to begin with and with the impact of hitting the ground, the bond split in pieces. I was literally eating my big Mac off out of the box which I could’ve used a fork because the bun was breaking all over the place I thought about it last night and I gave a call to the McDonald’s and talked to the manager and she answered the phone very nice. Her name was Amanda. She said I’ll have a word with the guy that took your order for his attitude and she said I’ll actually replace your order whenever you come in just say your name is in the book. I said OK maybe this weekend well today I was running around and I didn’t eat a lot so you know well let me go get that order again and we’ll have that for our lunch so I did and I was at the speaker again and the girl said do you have a code? I said no my name is in the book. You can look it up. I have an order coming from yesterday‘s blunder I said for free, she said I drive to the window. I drove to the window. The manager was the other girl that was on the window was actually the one who handed me my bag yesterday and dropped it and she was doing something on the registry I said are you Amanda she said no, she said what what was the problem? I said the problem is my bag was let go and it hit the ground and I was never offered to replace it. I sit on the dirty ground at that and my bun for the sandwich was all split and pieces where I had to basically pick up the hamburger with my fingers no fork to eat it. She never said a word to me. She said all right you can go to the second window. I go to the second window young guy hand me my food and drink. I pull off again to start eating it with my dogs and again I’m shocked to notice that it was a medium fry in this meal, it was a big Mac meal and no word of a lie. I should’ve took a picture of it. The fried container it was medium, but it must’ve never. I don’t know how they got the fries in there. It must’ve never been open to fully put the fries in with the scoop that they have the package was still almost flat and they probably was maybe 20 fries in there again no big deal to me, but if that’s how you’re gonna start serving food to people and you’re gonna start chipping them on their contents when they’re paying full price for a meal deal that’s not gonna work for your business people are gonna go elsewhere and literally the fries that were in that container. It was less than a small fry in a med container.
  • NA
    nikki austin
    Sep 14, 2026
    2.0
    I ordered 2 4-piece nuggets through the McDonald’s app and received chicken tenders instead of nuggets. I noticed after leaving the drive-through, so I circled back expecting a simple exchange. Instead, I was told I had to come inside, and the whole situation became unnecessarily confusing and frustrating. A young man who said he was the manager came to the window and was yelling, saying they didn’t know what was going on, which only made things worse. Thankfully, a young woman named Amanda stepped in, figured out what happened, and got everything straightened out. She was very nice and handled the situation professionally. What should have been a quick correction turned into a much bigger hassle than necessary, but I really appreciated Amanda’s help in the end.

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