This profile is uncertified and using publicly sourced data
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Business Details
About
BakeryCupcake ShopDessert ShopIce Cream Shop
Cupcake Charlie's is a family owned business, with the first shop opening back in 2008. We bake fresh, in shop, daily and offer a variety of unique baked goods, along with 16 different cupcake flavors each day. We serve up a premium soft-serve ice cream, including our unique "Whirlie" - A cupcake whirled together with our rich and creamy soft-serve ice cream. We specialize in custom orders, including cupcakes, cupcake cakes, layer cakes and cupcake towers. Come on in for some of the best treats around!
Location
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.