Diners like this restaurant's delicious and flavorful ramen, with many highlighting the rich broth, tender chashu, and customizable options, as well as the tasty Hawaiian BBQ dishes like short ribs and chicken katsu. They also mention the generous portion sizes and reasonable prices, offering great value. Guests consistently praise the friendly, welcoming, and attentive staff, contributing to a comfortable and enjoyable dining experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.