The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Every single time I come to shop here and I go through the checkout line the workers are always so mean and angry. Last time I went I got my bag of food thrown at me and an attitude. Today I went and the girl was giving extremely dirty looks and chucking my groceries into the bag. I don’t know who ruined their days but I’m always a kind customer who does nothing to provoke them. Just know I will not be shopping at giant anymore, and if I absolutely need to I will be using the crappy self checkout.
JK
Jerry Kuhlman
Sep 15, 2026
5.0
My cashier, Deja, was so friendly and helpful and super efficient. I also wanted to mention the customer service person and/or manager who has helped me several times in the past...I think her name is Kathy (?). She goes above and beyond and comes over as soon as called and helps with whatever issue arises. Her knowledge and her work ethic are superb! They don't make them like that any more. Two great workers that Giant and all of the customers are lucky to have!
BW
Beverly Wiker
Sep 13, 2026
5.0
I just wanted to drop a quick thank you to Chloe in the floral department! She helped me to get a very beautiful bouquet together for my intimate wedding ceremony. She was helpful, kind, and courteous! She certainly knew her florals and what worked! Thanks again!
PN
Pat Neff
Sep 3, 2026
5.0
First visit to this Giant location. It's larger and has a greater selection than the Giant closer to my home. Employees were very helpful, helping me find specialty items. Lots of cashier lanes were available, so there was no wait in line. The cashier was also helpful.
NN
newjack31622
Aug 28, 2026
2.0
I've gone here almost weekly for many years and recently they've been selling a lot of expired products, and they also are regularly out of common products they once always had, including their own brands. This location was never great but I didn't have to worry about expired food and having to go elsewhere for packs of corn and green beans but here we are.
GIANT is located at 698 Downingtown Pike, West Chester, PA 19380, US.
What are the regular opening hours for GIANT in West Chester?
GIANT is open every day from 6:00 AM to 10:00 PM.
Does GIANT in West Chester have special holiday hours?
Yes, GIANT has modified hours on holidays such as Thanksgiving (open from 6:00 AM to 2:00 PM), Christmas Eve (6:00 AM to 6:00 PM), closed on Christmas Day, New Year's Eve (6:00 AM to 8:00 PM), and New Year's Day (6:00 AM to 11:00 PM).
What payment options does GIANT accept?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What services are available at the GIANT in West Chester?
Services include Flu Vaccination, RedBox, Blue Rhino propane exchange, Hallmark Cards, Signature Wedding Package, WiFi, Coffee Shoppe, Coinstar Exchange, Coinstar, Easy Scan, ecoATM, and Great Entertaining.
Does GIANT offer grocery pickup or online shopping?
GIANT provides online grocery services through their website.
Which languages are supported at the GIANT store in West Chester?
The store provides services in English, Russian, and Spanish.
What nearby places can I visit around GIANT on Downingtown Pike?
Nearby places include Starbucks for coffee, Two Birds Cafe for breakfast, and Brothers Pizza and Pasta for Italian dining.
Are there convenient financial services near GIANT in West Chester?
Yes, nearby financial services include a LibertyX Bitcoin ATM, Coinstar machines, and Western Union money transfer.
Where can I exchange propane near GIANT?
You can visit the nearby Blue Rhino Propane Exchange located close to GIANT for propane needs.
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