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Chick-fil-A

3.7
(178 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your West Chester Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
991 Paoli Pike, West Chester, PA
19380, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
5/25/20266:30 AM - 10:00 PM
7/4/20266:30 AM - 10:00 PM
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Reviews

3.7
178 reviews
5 stars
105
4 stars
13
3 stars
6
2 stars
13
1 star
41
  • SS
    Sam Stroman
    May 12, 2026
    5.0
    Great service, had accidentally received an incorrect item in my bag and upon going back to let them know, the staff not only let me keep the one bag of food, but gave me the correct new bag right away in addition to a free sandwich voucher. Top Notch Service, thank you.
  • MM
    Maddison Macauley
    May 12, 2026
    2.0
    They say they hire only experienced employees but every time I go they are rude and don’t greet you how they are supposed to. Every time I come up to the counter they look at me like I have 3 heads and don’t ask how I am or ask for a name until you start ordering they interrupt you to ask the name for the order. The food is good most of the time minus the fact that the fries are always cold and soggy.
  • BG
    brian guerin
    May 5, 2026
    2.0
    This location messes up my order almost every time I go, and I only go because my kids beg me 🤣. They offered a replacement in the app which is nice. But this location just keeps getting me and hopefully I can use the replacement at another chikfila.
  • MB
    Michael Bray
    May 4, 2026
    5.0
    Drive up for milkshakes and Paige was so incredibly friendly and welcoming! A nicer Chick-fil-a employee I have yet to meet! Thanks for making the stop at Chick-fil-a such a good one!
  • KT
    Katy Time
    May 1, 2026
    1.0
    I was ignored for 20 mins and then was told my order (that was already paid) wouldn’t be served because someone turned off the check in early! Clare rolled her eyes at me and then actively ignored me after being told by multiple employees I needed assistance. My order was already paid. Clare very clearly didn’t want to do her job, so she let me sit in the drive through for 20mins. While she waited to make sure the kitchen was closed before even approaching my vehicle to tell me she wouldn’t bring me my food.. I took a screenshot of the time I checked in, at the time she finally approached my car, just to keep her and myself honest…Every other car in the drive through side was approached multiple times, by multiple employees. But my vehicle was completely ignored in mobile thru. I heard multiple employees discuss with her seeing my car waiting there and informed her that I needed assistance. !!Stop turning off the mobile check in early!! Stop letting five 16 year olds work alone with no adults on site to properly handle the busy closing time, as well as manage this pitiful excuse for customer service. It is policy that Chick-fil-A is open until 10pm. Not 9, 930, 945, 958. 10pm. Not to mention they had to refund the people in front of me as well for giving an incorrect order twice. Will be coming back in the morning to speak to a manager about this disgrace I witnessed here tonight and reporting this store to chic fil a corporate, as this is not even the first time this has occurred.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified May 17, 2026Yext Knowledge Graph
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