Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Washington on the corner of Washington Road and Old Mill Boulevard in front of Northgate Plaza.
Walked in for lunch at around noon on a Tuesday.
The restaurant was not busy, maybe 3 other tables were seated. Hostess showed us to our table, we ordered drinks and an appetizer. We put in our food order when we ordered our appetizer since we knew what we wanted. We finished our drinks and appetizer...and waited.
After 30 minutes and no entree, we asked the hostess what was going on since our waiter disappeared. She said they only have "one guy back there" making the food because eveyone else "called off." Our waiter passed by our table and said our food was "almost done" and that he waited to put it in until after we ate our appetizer - a request we did NOT make.
The manager comes out, a very sloppily dressed lady in her 30s, and stares at us blankly. I ask her why our food is taking 50 minutes to make, and she said she was sorry. I told her it's not acceptable to have to wait that long, especially without anyone coming to the table to let us know why...she said "sorry." I asked her if that was all she could say, to which she replied "well, if you let me finish, I was gonna tell you I took your appetizer off your bill." And she stormed off.
I paid $86 for two lunch entrees. I left no tip. I nearly abandoned our boxed up food, that we did not touch, without paying. SUCH a waste of time and money.
TLDR: service is SLOW...manager had a terrible attitude. The place is dingy and dark. Go across the street to Longhorn if you are hungry.
CC
ChrisJ
Apr 27, 2026
5.0
Good food, good service
GM
Gianna Muscaro
Apr 18, 2026
5.0
We were seated right away and our server, Emily, was great! The food came out quick and everything was delicious. Anytime we asked for something extra, we got it almost immediately. I will definitely be back!
MD
mj dub
Mar 28, 2026
2.0
Im sorry but dont waste your money here. Especially for steak. I've never gotten a sadder Rib eye cut in my life. The actual fat i cut off was as big as an actual steak. I ordered medium. I got well. And wow to eat here you have to have the pallet of a 1920s coal mine worker. My steak was DRENCHED in nothing but salt. I guess they have to do that to cover the taste of their sub par steak.
SW
Shar W
Mar 27, 2026
1.0
I went about a week ago with my two sons we were seated not told who our waiter was.. finally greeted after 10 minutes of sitting, My waiter was initially socializing in the bar with the bartender and other staff so when he took our drink orders I gave him our appetizer order.. He returned about 6 minutes later with our drinks and asked me if I wanted to put an appetizer order in. My steak was over seasoned and undercooked I sent it back The mail was not comped The refire was comped but I was still charged the full price for my meal, service sucked the food was horrible, They sent me home with a new steak I told him not to season it and it was still raw. Will never be returning.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular operating hours for Outback Steakhouse in Washington, PA?
Outback Steakhouse is open Monday through Thursday from 11:00 AM to 9:30 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer happy hour specials?
Yes, happy hour is available every day from 4:00 PM to 6:00 PM at Outback Steakhouse in Washington.
What pickup and delivery services are available at this Outback Steakhouse location?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where can I find the menu and order online for Outback Steakhouse in Washington?
You can view the menu at https://www.outback.com/menu/washington and order online at https://www.outback.com/order/menu/washington?utm_source=gmb&utm_medium=local_search&utm_campaign=order_link.
Does Outback Steakhouse in Washington cater to gluten-free diets?
Yes, they have several gluten-free menu items. You can view them here: https://www.outback.com/nutrition/gluten-free.
What payment options does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, Cash, MasterCard, and Visa.
What type of attire is recommended when dining at Outback Steakhouse?
The recommended attire for Outback Steakhouse is casual.
Which nearby places can I visit along with Outback Steakhouse on Washington Road?
Nearby places include Gabe's department store for shopping, PetVet Vaccination Clinic for pet needs, Huntington Bank for banking services, and MedExpress Urgent Care for medical assistance.
How can visiting Gabe's or Garden Center at Tractor Supply complement a visit to Outback Steakhouse?
After dining at Outback Steakhouse, you can explore Gabe's for clothing and discount shopping or visit the Garden Center at Tractor Supply for pet supplies and farming equipment, both located nearby for convenient errands or leisure.
Are there convenient medical facilities near Outback Steakhouse for emergencies or urgent care?
Yes, MedExpress Urgent Care and UPMC-GoHealth Urgent Care are located close to Outback Steakhouse for any urgent medical needs.
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