Arby's

Reviews

• CC

  Chandrika

  Sep 20, 2026
  1.0
  One of the worst fast-food experiences I’ve had. During my first visit through the drive-thru, the service was extremely slow. They missed the sauces, and the burger was packed very poorly. Even after that experience, I decided to give this place another chance, hoping it was just a bad day. Unfortunately, my second visit was even worse. The environment did not feel clean or well managed. The staff seemed more interested in constantly talking among themselves instead of focusing on customers and their work. The service was slow, careless, and several staff members came across as rude and disrespectful. The biggest disappointment was the management. Manager - Priya was rude and unprofessional in her interactions. From what I personally observed, there also seemed to be favoritism toward certain employees while others were treated very differently. After giving this location more than one chance, I don't plan on returning. The food, packing, hygiene, customer service, staff attitude, and overall management all need serious improvement.
• TC

  Tricia Cushman

  Sep 19, 2026
  1.0
  Showed up 20 minutes before closing just looking for some sliders and they had already closed all their fried foods down so I left with nothing. I worked fast food before as a teenager, we never shut our things down until official closing time. Disappointing.
• RS

  Ryan Schauder

  Sep 6, 2026
  4.0
  Great food and excellent customer service when there was a mistake with my order. I would have rated it a 5 star, but I want people to read this. They DID forget to put my curly fries in the bag, but when I circled back and let them know, the man at the window happily and quickly got me my fries, he even upgraded them to a large for my trouble. That mistake was an opportunity for excellent customer service and they rose to the occasion. Thanks Arby's. Also, I tried the cheese steak because its a new menu item and it was really good, not the best, but a good cheese steak.
• DB

  David Brodsky

  Aug 29, 2026
  3.0
  They were having problems with the sodas carbonation system and the drinks were flat. Chicken sandwich tasted a little weird and didn't finish it.
• CM

  Chris McDevitt

  Aug 3, 2026
  5.0
  Trevor is an asset to your store. I arrived not long before closing and he was very curious and polite. There was a slight delay for my food and he kept me informed and apologized even though it was not necessary. Trevor is the kind of employee I would want working for me a deserves a raise! The food was excellent as always. 5 Stars!!!!!