Yes. There really is a Big Dean.
And the man knows his chicken....and slaw....and fries.
What started out as a 5,000 mile road trip in pursuit of the best Nashville Hot style chicken, turned into a quest to create some of his own. And after 3 weeks of outbound tasting, and 3 months of in-kitchen testing, Big Dean’s Hot Chicken was born.
The limited menu at Big Dean’s (chicken, slaw and fries) is intentional. It puts a sharp focus on perfecting the balance of hot, sweet, creamy & crunchy that you’ll get in each bite. And it pays off.
Timeless southern staples like Duke’s Mayo, White Lily Flour and Crystal Hot Sauce, mingle with locally sourced bakery buns, and a few of Dean’s secret ingredients that take this chicken to the next level.
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Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.