Chipotle Mexican Grill

Reviews

• DT

  Devin Taggart

  Jun 8, 2026
  1.0
  This place is consistently horrible. Employees are rude. Food is bad. Portions are way off. Save yourself the time and drive up 309 to Quakertown or Montgomeryville.
• AB

  Amanda Brecken

  Jun 7, 2026
  1.0
  Every time I give this location another chance, I end up regretting it. While it is by far the most convenient location for my family, I have reached the point where I would rather drive to North Wales than continue dealing with the consistently poor experience at this restaurant. During my most recent visit, I was told that children's quesadillas were unavailable. I politely asked whether a regular quesadilla could simply be cut in half since I had two children who wanted one. I was told this was not possible because the portion would be "too large." When I asked what alternatives were available for children, I was told the only option was to build tacos using soft tortillas. At that point, it was difficult to understand the refusal. The ingredients for a basic cheese quesadilla were clearly available, yet there seemed to be no willingness to consider a simple accommodation or offer a reasonable solution. Rather than attempting to help, the staff responded to each suggestion with visible annoyance and resistance. We ultimately left and drove to the North Wales location, where the staff had no issue finding a way to serve two children a cheese quesadilla. The contrast in customer service was striking. Unfortunately, this experience is consistent with what I have encountered at this location over time: items frequently unavailable, staff who appear poorly trained or unwilling to assist customers, and an overall lack of service that makes dining here more frustrating than enjoyable. If management is genuinely interested in improving the customer experience, it should start with empowering employees to solve simple problems rather than creating them.
• SA

  Sophia Archer

  Jun 7, 2026
  3.0
  Did not have all the food you need ready for customers and all dinner room table was not clean
• AA

  Ace

  Jun 4, 2026
  1.0
  Terrible service, terrible food, if I could give it 0 stars I would.
• BB

  Becca B

  Jun 2, 2026
  2.0
  This location is the only location that gives me a hard time about asking for a side of vinaigrette. They always say it costs extra and that you have to order it on the app but there is no option when ordering to order the vinaigrette unless you get a salad or quesadilla. I’m happy to pay for and order it but there is no option. I don’t have an issue getting it at any other location.

Frequently Asked Questions About Chipotle Mexican Grill