The Fresh Grocer's 12 locations in New Jersey and Pennsylvania offer high-quality, fresh foods, as well as restaurant-quality take-home mealsall at affordable prices.
Each Fresh Grocer store reflects the neighborhood it serves, designed to match local tastes, traditions, and needs. The Fresh Grocer works together with local community advocates to improve food access and promote the health and wellness of customers, associates, and communities.
Fresh Grocer's hyper-local, family-oriented model also allows stores to direct donations and volunteer hours to charitable community organizations, particularly those tackling food insecurity.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.