PrimoHoagies

Reviews

• AT

  Addison Trumbore

  Apr 30, 2026
  5.0
  A great sandwich.
• JG

  James Harrison Gore

  Mar 17, 2026
  1.0
  I have been a regular customer of Primos for years. I previously used a different location, but later switched to this Royersford location. Since the switch I became a loyal regular customer of this location. They normally do a fine job and the food is great. But during the last week of this past January, approximately the 26th, I placed an order and it was not satisfactory. I called the store to voice my complaint to the manager. That manager told me he would issue a full refund to my card. Ok fine, good business decision. I didn't receive the refund by February 10 so I called the store about it. Now I am dealing with a different manager, not the one who offered me the refund. I tell this second manager that I have yet to receive my refund. He sends me a screenshot of my order, which he is saying is suppose to mean I was refunded. But a screenshot doesn't mean a damn thing if the money NEVER reaches my bank account. I continued to voice my concern to this second manager that I am dealing with and do you know what he told me? He said that no matter how many times I called the store, they were NOT going to do ANYTHING further to help me with this. He refused to even look into the matter for me, a loyal regular customer. This order was placed approximately January 26, and I called that same day with my complaint. So I said ok, maybe I am jumping the gun. I will quietly give it more time. Today is ST PATTY'S day 3/17 and I STILL never received the promised refund into my bank account. My order was OVER $50. Apparently they do not appreciate loyal customers. So I take back what I said earlier about "good business decision".
• BB

  Bill Bizzo

  Jan 31, 2026
  1.0
  Grub hub delivery. Their meat is sliced so thin that it almost mushes together and ends up like a piece of spam. A low quality & tasteless sandwich. Italian meats are loaded with taste, but this was nothing remotely close to a real Italian Hoagie. Try Collegeville Bakery, if you want a great authentic Italian hoagie (and for less money)! Never again.
• PK

  Phil Kirby

  Apr 27, 2023
  5.0
  Sharp Italian is always great
• GP

  Gina Potter

  Dec 17, 2016
  1.0
  HORRIBLE CUSTOMER SERVICE, When ordering for a corporate account, you would think that to keep our business, and maintain a relationship with a local customer they could at least be respectful over the phone...

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