Mercurio’s is a family owned and operated Italian eatery located in Shadyside and O’Hara in Pittsburgh, Pennsylvania. Anna, Michael and Joe are a sibling trio that have grown up in the business started by their parents in 1999. What began as a gelateria, the Mulberry Street Creamery in Kittanning, PA has transformed into Mercurio’s Gelato & Pizza in Pittsburgh. We offer our guests authentic Italian antipasti, insalate, panini and pizze, along with wine, beer and our award winning homemade gelato.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.