Jimmy John's

Reviews

• SS

  Shaquille West Sr.

  Jun 25, 2026
  5.0
  I really enjoy Jimmy John’s especially the one in Oakland up until I came in contact with the General Manager Steve he is very rude and inconsiderate of staff and customer’s in the store.
• MM

  Maya MacGregor

  Jun 25, 2026
  1.0
  Came in this afternoon for a sandwich and was honestly disappointed by what I witnessed. The manager was yelling at the staff, speaking to them disrespectfully, and being very rude in front of customers. I understand that managing a team can be stressful, but treating employees that way in front of customers is unacceptable. I personally would not want to work for a company that allows that kind of behavior.
• DJ

  Dess James

  Jun 25, 2026
  1.0
  Food is ALWAYS great, I would definitely recommend it. However, the big manager ‘Steve’ was extremely rude. The way he talks to customers is not okay — being a manager doesn’t give anyone the right to speak to people any kind of way. His attitude and facial expressions make customers feel unwelcome. Great food, but the customer service from management needs improvement.
• AM

  Amanda Milligan

  May 30, 2026
  3.0
  I have been trying to call the store for days, when it stops ringing dead air. This is Amanda. I need my W2 emailed to me so I may file my taxes. I contacted the Moon store and left my email and phone number. Would you please send me my W2. Thank you
• SK

  Sophia Kapoor

  May 16, 2026
  5.0
  love this location- staff are super friendly and accommodating. Switched out bread for wraps when they ran out but were still very nice about it and helpful