Terrible experience, they lost our check so never started or order….when husband asked they found the check laying on the counter. When we decided to go because we had to get somewhere, there were issues refunding the money. Had to get manager….didn’t even acknowledge the issue, no “hey sorry about that”. We paid for our drinks, just tacky.
DD
Dante DeFrank
May 13, 2026
1.0
I simply refuse to support a business who requires payment for water- especially as we are approaching warmer weather months. The manager had a terrible attitude towards me on this subject- I even asked her to walk over to the machine and watch me put water in it. If they really think people stealing soft drinks is such a prominent problem, then they need to look for another solution. Placing the machine behind the counter and not allowing self-serve makes perfect sense to me. DiBella’s is good, but not good enough to justify $2 each visit for water. Luckily for me, there’s a Subway a few doors down. Inconveniencing and putting the customer down is never the answer. You lost a loyal one, DiBella’s.
DG
Dee Griff
Mar 2, 2026
3.0
Hello,
I’m reaching out regarding my order from February 25th, 2026 at 3:30 PM. I ordered three hoagies, and unfortunately there were several issues that made the experience disappointing.
Two of the sandwiches were missing the special sauce I requested, and my chicken cheese steak was missing the cheese entirely. In addition, the chicken portion was so small that a quarter of the roll had no meat at all by the time I finished it.
Given the number of mistakes in a single order, the overall experience was not very good, and it has made me hesitant to return.
I wanted to bring this to your attention so the store is aware of what happened. Thank you for taking the time to review this.
CW
Cynthia White
Feb 19, 2026
5.0
This was my first time and my sandwich was delicious, the lasagna soup was amazing!!!!! The crew was so polite and welcomed me as I walked in the door. Kudos to the Morning Crew you guys were amazing!!!!
What type of food does DiBella's Subs specialize in?
DiBella's Subs specializes in serving the best sub sandwiches.
Where is DiBella's Subs located?
DiBella's Subs is located at 16 Market Square, Pittsburgh, PA 15222, US.
What are the regular business hours for DiBella's Subs?
DiBella's Subs is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Are there any special holiday hours for DiBella's Subs?
Yes, DiBella's Subs is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, they are open from 10:00 AM to 5:00 PM; on December 31, 2025, from 10:00 AM to 7:00 PM; and on January 1, 2026, from 11:00 AM to 9:00 PM.
How can I place an order online at DiBella's Subs?
You can place an order online at DiBella's Subs by visiting https://order.dibellas.com/.
Does DiBella's Subs have a menu available online?
Yes, the menu is available online at https://www.dibellas.com/menu.
How can I contact DiBella's Subs by phone?
You can contact DiBella's Subs by phone at +1 412-338-8634.
What are some nearby restaurants to DiBella's Subs where I could dine before or after?
Nearby restaurants include Chipotle Mexican Grill, Noodles & Company, Original Oyster House, Bluebird Kitchen, Moe’s Southwest Grill, and Vallozzi’s Pittsburgh, offering a variety of dining options.
Are there nearby landmarks or shopping areas close to DiBella's Subs?
Yes, DiBella's Subs is located by Market Square, a public plaza and shopping center, and the Christmas Village shopping area, both great for visiting before or after your meal.
What nearby transportation options could help me get to DiBella's Subs?
City Lights Limousine & Vip Sedan Service is nearby and could assist with transportation, making it convenient to reach DiBella's Subs.
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