This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream Shop
Cookie’s Creamery was founded on April 9, 2022, by Josh Helfer and the Helfer family. It is named after Josh’s grandmother whose nickname was Cookie. Cookie was an ice cream connoisseur and enjoyed the tasty frozen treat as often as she could. She is no longer with us, but her memory and her love of ice cream live on through this ice cream shop. With a large menu featuring milkshakes, sundaes, freezes, floats, cookies, chocolate, and over 30 flavors of ice cream, we strive to put a smile on each and every person’s face that walks through our door. We hope you will bring your family to enjoy some delicious ice cream at Cookie’s Creamery. It’s what Grandma Cookie would want!
Location
Hours
Monday12:00 PM - 9:00 PM
Tuesday12:00 PM - 9:00 PM
Wednesday12:00 PM - 9:00 PM
Thursday12:00 PM - 9:00 PM
Friday12:00 PM - 10:00 PM
Saturday12:00 PM - 10:00 PM
Sunday12:00 PM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.