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McDonald's

3.3
(1,566 reviews)

Business Details

3137 N Broad St, Philadelphia, PA
19132, United States
(215) 228-8336
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3137 N Broad St, Philadelphia, PA
19132, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3137 N Broad St in Philadelphia, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,566 reviews
5 stars
498
4 stars
279
3 stars
291
2 stars
130
1 star
368
  • AF
    Adil Fitness
    Jun 21, 2026
    1.0
    Worse employees ever, the owner needs to fire all of them.
  • ES
    Eric Simeon
    Jun 21, 2026
    5.0
    Good service. Helpful stsff. Very clean.
  • AR
    Abdullah Raja
    Jun 11, 2026
    1.0
    Very bad service in this store the tables are dirty and very slow staff working in it
  • SG
    Shaheed Goosby
    Jun 8, 2026
    1.0
    The service was bad they forgot my food charged me extra worker on there phone personal conversation no help just looked at me only help was the security I would never eat from here again or any of there franchise because of the experience I went threw today🤢
  • SS
    Steph
    May 23, 2026
    1.0
    While visiting this location , I went inside to order. I saw that there were several kiosks, so I ordered one single chicken wrap from there. After the kiosk printed a ticket , I went to the counter to wait for someone to assist me. There were several people in the cooking/kitchen section that could have assisted me but no one did. I waited about 7 minutes then I ended up trying to use the restroom. Upon trying to use the restroom I did not hear anybody tell me anything about not going in but when I entered the restroom there was already a female staff member in the restroom. She talked to me very demeaning and sarcastically stating "oh you did not hear what the guy said oh so you just walked in here anyway". I told her it was a mistake and I went back out. She then slammed the door and remained in the bathroom for 10 + minutes when customers where in the restaurant. My thing is .... if there are two bathroom stalls and if there is one that's not working YOU STILL DO NOT TAKE OVER THE entire bathroom to yourself and slam the door!!!!!!!!!!!!! ALSO SHE WAS AT THE MIRROR AND THE SINK SHE WAS NOT EVEN IN THE STALL!!! Customer service needs to be better in our community. If customers are rude, an armed guard should be hired or just dont work in that location if you can't stomach it! Simple! One thing positive I will say about this location is that the older gentleman that keeps maintenance of the facility should get a raise. He was warm when talking to him and so sweet. I have never seen a cleaner McDonald's in my life!!! He was cleaning and just looked so proud. He was such a beautiful spirit...just keeping every surface of the facility clean. THAT MAN NEEDS A RAISE!!!!!!!!!! On the other hand , there are some staff members that were in the food area that either need to be fired or retrained for customer service and hospitality. Some other older woman kept saying " Not today, not Today" and just seemed upset from the kitchen. I guess that's why no one came to the counter to assist me. I just left after no one helped me after just standing there waiting to pay. This review was sent to upper management and waiting on an update.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3137 N Broad St, Philadelphia?

McDonald's at 3137 N Broad St operates 24 hours a day, every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru at McDonald's 3137 N Broad St is open 24/7, every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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