Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.8
(400 reviews)

Business Details

(267) 273-0089
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Philadelphia, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2201 Penrose Ave, Philadelphia, PA
19145, United States

Hours

Monday4:30 AM - 10:00 PM
Tuesday4:30 AM - 10:00 PM
Wednesday4:30 AM - 10:00 PM
Thursday4:30 AM - 10:00 PM
Friday4:30 AM - 10:00 PM
Saturday4:30 AM - 10:00 PM
Sunday4:30 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 2201 Penrose Ave in Philadelphia, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
400 reviews
5 stars
196
4 stars
84
3 stars
25
2 stars
19
1 star
76
  • KA
    Kisanet Asmelash
    6 days ago
    1.0
    I have NEVER experienced this level of disrespect at a Dunkin’ before. I ordered and paid for a small latte with oat milk. After receiving my drink, I simply asked for a little more oat milk. Another employee was perfectly willing to add some for me, but a woman who appeared to be the manager or owner immediately intervened and REFUSED to allow her to do it, insisting, “That’s how a latte comes.” What made the situation so disturbing wasn’t even the oat milk it was the hostility, dismissiveness, and completely unnecessary attitude over such a simple request. I was a paying customer asking for a small adjustment to a drink I had just purchased. There was absolutely no reason for me to be treated as though I was asking for something outrageous. The interaction was so uncomfortable and unnecessarily hostile that I genuinely walked away questioning whether I was being treated differently because of my race. I do not make accusations like that lightly, but when someone treats you with that level of contempt over something so minor, it leaves you wondering what exactly warranted that response. I have visited plenty of Dunkin’ locations and have NEVER encountered an employee especially someone who appeared to be in management behave this way toward a customer. If this is how customers are treated over a splash of oat milk, I can only imagine how other concerns are handled. Completely unacceptable, extremely unprofessional, and easily one of the worst customer-service experiences I’ve had at a Dunkin’ franchise. I will not be returning to this location.
  • TT
    Titus
    6 days ago
    1.0
    The manager is an asian lady that harassed me for sitting and drawing. She said I don't buy anything. I normally buy either a black coffee with old fashioned or chocolate glazed a donut. Some times I buy a chai latte. I sit for about 1-2 hours reading, writing or drawing... Sometimes I get in a conversation with the 3 to 5 Italian guys that sit over in there for up to 1-2 hours as well. About three weeks ago after the Italian guys left the manager told me to leave. All of her reasons stated: " you don't buy anything" "You brought something here from some where eals" "You pluged your phone in the wall" I pointed out to the dunkin manager: "I didn't buy anything yet today.. and her staff made me a chai latte just yesterday." "I always have a 7-11 product cause I'm allowed to and I work there. Then she come over with a giant fan and told me to move cause she needs the wall shocked to mop the floor. I told her to use another shocked. This dunkin manager never said anything to a white guy sitting in the dunkin eat tasty cake donuts. This dunkin manager never said anything to the white guy who had his laptop plugged into the wall. This dunkin manager recorded me on her phone sitting and getting up to get out her camera's view. This dunkin manager call the police and said I threatened to hit her. Of course I'm black... This dunkin manager have an issue with that.
  • BS
    Brian Schillig
    Aug 11, 2026
    1.0
    This Dunkin will get your order wrong 90% of the time. Avoid if possible.
  • DD
    DevilBoy
    Aug 9, 2026
    1.0
    I ordered less ice, not less drink. They simply put less ice in the cup and left a huge amount of empty space instead of filling the cup with the drink. If I’m paying for a medium, I expect to receive a full medium drink. Very disappointing.
  • JN
    Jacob Nusekabel
    Jul 4, 2026
    1.0
    Absolute trash establishment, bitter coffee, terrible customer service, apparently do not do refunds on tap payments…

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2201 Penrose Ave in Philadelphia?

Dunkin' at 2201 Penrose Ave is open daily from 4:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: