CAVA

Reviews

• AH

  Ali Hussain

  2 days ago
  1.0
  I endured a frustrating 40 minute wait to receive my food. Once I got to the checkout counter, the CAVA member returned to prepare other costumers bowls, further extending my wait. This disappointing experience left me feeling frustrated and dissatisfied.
• BB

  Brandeis Brockman

  4 days ago
  5.0
  I love Mediterranean food and come here at least once a week. The lines used to be out of this world but they’ve done a great job improving the wait time. Jardai is great- he’s attentive to plating, polite, and professional. The rest of the staff is also courteous as well. Great quick stop for lunch!
• JD

  Jamie Dumas

  Aug 16, 2026
  5.0
  Went in this afternoon around 4pm. Store was clean and i was greeted upon entering. I was helped by Juliana who seemed to be the manager and she was very helpful and friendly! It was my first time and she took her time to help me decide what i wanted. I will 100% be back to this location
• CC

  Cee Cee

  Aug 8, 2026
  1.0
  Subject: GM Juliana (City Ave) Threw Guest Meal in Trash / 13k+ Point LoyalistI am a Cava loyalist with 13,000+ points this year, regularly bringing colleagues to City Ave. On Saturday, August 1st at approximately 2:00 p.m., GM Juliana exhibited severe misconduct.While micromanaging portion control, Juliana hid that garlic dressing was out of stock. At the register, the sweet cashier said they were out, but more needed to be made. Juliana intervened, sending her back to "do dressings," leaving me believing she was making garlic dressing. I stepped aside and waited patiently. Then, Juliana aggressively asked what I wanted to finish my bowl with because no garlic dressing was being made—she only sent her to bottle already made dressings. This forced an unwelcome tasting with Juliana having distasteful attitude. Settling on a dressing I didn't really want, I asked for extra so my bowl wouldn't be dry. Juliana, who typically micromanages my extra dressing requests, gave a single petty squirt and slammed the bowl shut. Shr refused a complimentary bowl credit from a prior manager's error. When I protested, she reiterated, "We don't give away free food," and angrily threw my fresh meal into the trash. Why would I pay for mistreatment, disrespect, and a bowl not prepared with the ingredients I wanted, without any attempt to accommodate me? I sat outside hungry while my colleagues ate. They noted Juliana previously made them feel unwelcome through micromanaging and a mean attitude; one colleague mentioned her loudly and aggressively yelling the bathroom code. In a bittersweet twist, the employee actually made the garlic dressing and brought it to me outside. Of course, I had no food, but it proved Juliana lied. City Ave has a history of toxic culture, including a former assistant manager we previously complained about who is no longer at this location. Regional management must address Juliana’s severe leadership failure.
• SL

  Sean Leber

  Aug 7, 2026
  1.0
  This place has to be owned by private equity. A quarter pita is $3.00, an oz of eggplant dip, another $3.00. There is over $6 of food in the attached picture. Because the website has delicious large sides of eggplant I ordered two, but i only got one - that sad ounce of eggplant cost me over $6 - there's almost $10 of my $45 meal. Seriously... for real, I'm laughing. Even the falafel is sad. Has anyone in the process of designing this food in corporate ever been to the Mediterranean? If you want a profit maximized wall street Mediterranean experience, this is your place. Otherwise, stick to the mom and pop shops.