This profile is uncertified and using publicly sourced data
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Business Details
About
RestaurantChicken Restaurant
Embark on a culinary journey at Big Dean's Hot Chicken, where every bite is a tribute to the legendary Nashville hot style. Our quest for the perfect chicken led us on a 5,000-mile road trip, culminating in a menu that is small but mighty. We’ve meticulously crafted the perfect balance of hot, sweet, creamy, and crunchy. The timeless southern staples we serve are elevated by locally sourced bakery buns and a few secret ingredients, making each bite an unforgettable experience. Come and discover why our chicken, slaw, and fries have become a beloved fixture in West Philadelphia.
Location
Hours
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.