Common Grounds Café is a trainee-run social enterprise that is part of a free
eight-week training program. Trainees engage in experiential learning,
contributing to food production in Manna’s mission-driven kitchen and service of
this cafe. Support in life skills and employment competencies furthers skill
development, and all trainees graduate with the goal of securing employment and
a successful, sustainable career.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.