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McDonald's

3.5
(1,198 reviews)

Business Details

2537 West State St, New Castle, PA
16101, United States
(724) 657-9982
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2537 West State St, New Castle, PA
16101, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 4:00 AM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday4:00 AM - 12:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2537 West State St in New Castle, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,198 reviews
5 stars
403
4 stars
268
3 stars
251
2 stars
103
1 star
173
  • AN
    Abby Negley
    4 days ago
    1.0
    Genuinely the most incompetent people. If you go here, make sure you have lots of time because I just waited 35 minutes for a 10 piece, medium fry, and mini mcflurry. And good luck actually getting what you order. I go in, I order my food on the kiosk. I stand there for 20 minutes. They finally hand me my food with no large cup for my drink and no mcflurry in sight. As the lady walks away, I ask for my drink cup and specifically state that I got a large. She hands me a medium and walks away. She finally comes back and walks right past me as Im standing there clearly needing something. So I just flat out say “I got a large and you handed me a medium, and I still haven’t gotten my mcflurry” and she just stared at me blankly. Finally grabs me my large cup and walks away again. I stand there for another 5 minutes and ask AGAIN for my mcflurry. Waited another 5 minutes for them to bring it to me. Mind you, they weren’t even busy when I walked in.
  • SS
    Sara
    Oct 24, 2026
    4.0
    Nice employees here. My orders are wrong way too often tho.
  • MM
    Mark
    Oct 24, 2026
    1.0
    Playing swear and inappropriate music while kids are in there eating
  • JS
    James Saunders
    Oct 18, 2026
    1.0
    My food was made wrong and I waited a long time for it so very disappointed
  • ML
    Melanie Lynn
    Oct 16, 2026
    1.0
    The employees are incompetent and unable to hand out the appropriate order to the correct car even with only one drive thru lane open! Not to mention they are extremely rude, especially the girl with the colored hair and a bandaid on her face. Horrible experience, if only we hired people who could read and show kindness when they make a mistake.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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