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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(489 reviews)

Business Details

(724) 202-6944
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New Castle, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2428 E Washington St, New Castle, PA
16101, United States

Hours

Monday4:30 AM - 9:00 PM
Tuesday4:30 AM - 9:00 PM
Wednesday4:30 AM - 9:00 PM
Thursday4:30 AM - 9:00 PM
Friday4:30 AM - 9:00 PM
Saturday4:30 AM - 9:00 PM
Sunday4:30 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 2428 E Washington St in New Castle, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
489 reviews
5 stars
243
4 stars
91
3 stars
59
2 stars
29
1 star
67
  • TT
    Tina Turner
    Jul 21, 2026
    1.0
    Food had a chemical smell and taste. Gave me a headache. Something wrong with it. Employee asked for tip at the drive thru. Ridiculous.
  • KH
    Kylie Hoffman
    Jun 20, 2026
    1.0
    Horrible experience, they forgot a sandwich which wasn’t a big deal so i walked back into the store to ask for it to be fixed. When I spoke with the first employee he questions with a horrible attitude “did you even look in the bag” “i know it’s in there at the bottom” “i bet you didn’t even look” I then proceeded to empty my bag of food onto the counter to show i only received one of my sandwhiches. The employee then proceeds to throw stuff all over their back counter and complain loudly about having to do his job as he prepares my sandwhich. Another employee then proceeds to say under her breath “maybe you should just go to a different Dunkin”. My issue isn’t even the forgotten food it’s the disrespect for no reason. A bunch of kids goofing around talking about customers as they are physically in the store instead of working. I will never be back to this location until they find some new employees.
  • AH
    Amber Haybarger
    May 23, 2026
    2.0
    Everytime I come to this dunkin they mess up my coffee. Someone needs to get the manager lisa out here to get this place in check. When I order caramel drizzle on my coffee they put chocolate and then just scrape it off and put caramel and then it still has a ton chocolate. They mess something up on it everyday.
  • SS
    Stephanie
    Dec 10, 2025
    2.0
    I have always had good service here for the most part. But I recently had an experience here that truly upset me. I go here daily. And sometimes more than once a day. Yesterday evening, I stopped to get a coffee. The young lady who was at the window has waited on me before, never a problem. But last night I guess I didnt have my payment out fast enough for her bc I took a min to get my card out and she slammed my coffee on the counter and she was huffing and puffing and rolling her eyes at me as I had blatantly obviously annoyed her. This really bothered me. Normally Im not one to complain or one of those "I want the manager" people. But when I went through the drive through this morning, the woman that waited on me I thought was a manager so I decided to mention it to her. She told me to hang on a minute shed get the shift supervisor. Low and behold, guess who the shift supervisor was?? Yep. Ms Huff and Puff herself. I just said I didn't have a problem and the other lady was like no go ahead tell her. I said that's her. I said to her when you were huffing and puffing at me yesterday. She knew exactly what I was talking about. She said she didn't do that and how she's nice and how everyone there knows she's nice. Talking about the crew. Normally she is nice. But I wasn't able to say anything else bc she shood her hand at me and walked away. Whats wrong with just acknowledging my concern and apologizing??????! That's all I was looking for bc I felt totally disrespected and I spend alot of money there. I DO NOT APPRECIATE BEING TREATED THAT WAY!! YOU ARE IN CUSTOMER SERVICE!! DO BETTER!!
  • RB
    Rikki Bobby
    Feb 28, 2024
    2.0
    Did have some good experiences until today I got microwaved coffee there is no way around it it was stale microwaved coffee will never go back

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in New Castle, PA?

Dunkin' in New Castle, PA is open daily from 4:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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