Wingstop

Reviews

• ZM

  Zach McKenna

  Jul 9, 2026
  1.0
  Food was cold and bad and they forgot my ranch. They always forget stuff and the store is so dirty and it was so gross and hot in there. Do not go here! Other wing stops in Pittsburgh are so much better. I’m very dissatisfied and disappointed.
• NR

  Nicholas Russell

  Jul 1, 2026
  1.0
  Terrible service walked in 3 employees visible no greeting no gloves being worn no visible customers inside one order pending on the screen horrible experience
• NT

  Nathan Thimons

  Jun 16, 2026
  2.0
  I'd avoid this Wingstop or double check your to go order every time. I ordered carry out from this location and half my order was missing. I live about 20 minutes away. When I called the restaurant to either give me a refund for half or give me the rest of my order they insisted I had the correct order then hung up on me. We were missing 10 wings, 3 order of fries and veggie's. I tried to call back and they sent me strait to voicemail. I was not being rude, I just wanted it fixed. My wife called back 10 minutes later from a different number and spoke to another person who said there were 2 orders with similar sounding names and they gave the other person half my order. They remade it and we picked it up. Mistakes happen and items can be missed, but you apologize and fix it. The management team is just about as rude as it gets and I'll never be back.
• AR

  ALI REHEIM

  May 25, 2026
  3.0
  First time eating inside. They just need to clean the tables on the inside as I was cleaning them and they need to clean the floors. Food was good. They also need a garbage can on the outside for throwing trash. Had to throw my trash over the counter.
• LG

  LayonTae Gordon

  May 9, 2026
  1.0
  Very disappointed with my experience at this Wingstop location. I accidentally placed a carryout order instead of delivery and immediately called the store 3 separate times to have it canceled before placing a new order. The employee first told me the manager wasn’t there, then later said he was “busy,” but continued assuring me the order WOULD be canceled and that I didn’t need to keep calling. Trusting what I was told, I placed a second order correctly for delivery. When it arrived, multiple items were missing from the bag. I called again and eventually the same “busy” manager got on the phone. Instead of taking accountability for the missing items, he told me to contact DoorDash, even though DoorDash only handles the delivery and not the preparation or packing of the food. He then told me to give him 10 minutes to process a refund for the missing items, hung up the phone, and I never received any refund or follow-up. On top of that, the original carryout order which totaled over $60, still appears to have never been canceled despite me calling multiple times about it. I never received the usual cancellation confirmation or refund email that normally comes when an order is canceled. The excuse later given was that they had “already made the food twice,” referring to the original carryout order that I was repeatedly assured WOULD be canceled. The entire situation was handled poorly from start to finish. Terrible communication, zero accountability, and awful customer service.

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