Chipotle Mexican Grill

Reviews

• ZZ

  Zack

  Jun 30, 2026
  1.0
  Got barely any rice in my bowl barely and queso for my chips paid for 3 queso only got 2
• CC

  Cyn

  Jun 26, 2026
  2.0
  The restaurant wasn't busy, however, it took us awhile to get waited on. We placed our order and when we went to pay were informed they had NO chips to sell us. Why was that information not told at the time of order? Supposedly they were filling online orders. Yet, not one single online order was set out or picked up during our 30 minutes there. Many drinks were out. Tables were dirty. As I was with a first time customer this was a very negative experience and they wish we had never gone there.
• KB

  Kristina Beatty

  Jun 22, 2026
  3.0
  This place started out great but has declined. It also depends on the crew working there if the food is good or not.
• EE

  Emily Entwistle

  Jun 19, 2026
  1.0
  Food Is fine. Normal chipotle. The place on the other hand...horrible. It is absolutely filthy. I am from out of town but visit family often. This is my 2nd time at this place and the inside is terrible. Trash always pouring out of the cans None of the teas, drinks, straw, napkins refilled. Counters have trash on them. Floors are sticky. None of the tables wiped. If I were Chipotle Corporate I'd be embarrassed by the franchise owners for allowing the place to get this bad. It hasn't even been around very long. Hold your employees accountable but most importantly get better management.
• JL

  Jack Lester

  May 18, 2026
  1.0
  We were so happy when we moved to Meadville to find they there was a new Chipotle in town. Where we lived before, we usually picked up Chipotle once every two weeks as a quick meal solution after a hectic day. However, this location, compared to any other that I have patroned, is poorly run. I always order for carryout, typically online. My first visit, I tried to place a pick-up order and the website indicated that it wasn't available at this location. As we were nearby, I went in to the restaurant to order to go. I was in line for about thirty minutes, but I was already fully committed. While in line, I overheard one of the employees tell the family in front of me that they had turned off online ordering because they could not keep up with the demand ("we were slammed!"), but he had turned it back on again. Most of us in the line had tried to order online, and the 30-minute wait we experienced was mainly due to those of us in line collectively not being able to preorder. Preordering helps to minimize a surge, so when he turned off online ordering, this problem then became self perpetuating. Anyway, we brought the food home, only to discover that the bowls were only a quarter full and they had forgotten the chips. Another time, I arrived to pick up my order that I already paid for, and the employee told me that they were out of chips. What, no chips??? That's like other fast food restaurants not having fries. They told me to call a number to get my refund. I guess they didn't want the refund to come out of their own tills. Needless to say, I never bothered to get my refund, as I already wasted enough time on that dinner that evening. Three other times the staff turned off online ordering, and each time I decided to find a different solution. Furthermore, I consistently have issues with portions, especially with the proteins. The other night they turned off online ordering again. Finally, having enough of this nonsense, I found a local restaurant that has comparable prices and provides much higher quality food. So long, Meadville Chipotle!

Frequently Asked Questions About Chipotle Mexican Grill