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Subway

3.2
(200 reviews)

Business Details

(412) 875-5063
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local McKees Rocks Subway® Restaurant at 500 Pine Hollow Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
500 Pine Hollow Rd, McKees Rocks, PA
15136, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM

Reviews

3.2
200 reviews
5 stars
71
4 stars
34
3 stars
21
2 stars
21
1 star
53
  • TT
    Tars Travel
    May 5, 2026
    1.0
    Worst customer service I've ever seen. Rude people that with here.
  • LR
    Lashawn Reed
    May 3, 2026
    1.0
    I’ve been coming to this Subway location since I was a teenager, and now in my late 30s, I can honestly say this was the worst experience I’ve ever had here—so bad I walked out without food. I came in around 7:30–8:00 PM, and the older gentleman working (who appears to be new) was shockingly aggressive, rude, and completely unprofessional. He was slamming items around—including my sandwich—and acting hostile the entire time. When I calmly asked if everything was okay, he snapped back saying no one else had a problem with his attitude and told me I could “get out and not come back.” I stayed respectful despite his passive-aggressive behavior, but once it became too much, I told him I no longer wanted the sandwich. That’s when things escalated even further—he threatened to call the police simply because I refused the order, then yelled “BYE, GET OUT, AND DO NOT COME BACK.” To make matters worse, the store was the dirtiest I’ve ever seen it. It’s clear this location is under new ownership, and unfortunately, the quality—both in customer service and cleanliness—has completely declined. I would not recommend this location to anyone. Save your time and go somewhere else.
  • KT
    Katie Trusiak
    Apr 28, 2026
    5.0
    Leann is amazing! Did an amazing job on my order and was so sweet and helpful!
  • TL
    Tony Lowes
    Jan 29, 2026
    3.0
    Good food but it was kind of dirty and there was a big big dust bunnies all over the floor!
  • MS
    Maddy Smith
    Dec 21, 2025
    3.0
    The service is good. The food is good. The issue is the management, fully. Not even management. Ownership. The owners are the issue. I’ve talked to the workers, and the reason they’re randomly closed and kind of open when they can be is because they don’t hire anyone, and expect who they do hire to be there forever. The guy I spoke to once said he was working from open until close. Another girl said she was exhausted because how much they’d keep her there. They don’t get paid well. If they call in, nobody is there. They have like 3 people and expect those 3 people to be there for hours on hours, days on days. Nobody goes because they never know if it’s open or not. They need to hire more or at least pay more. One of the other. Make it worth their time. But really they should do both. It’s sad a place would expect what’s usually a young kid to spend their entire day staying at a store alone. Unable to do anything. That’s poor business. The food is always okay and they are always nice. But it’s so obvious they are exhausted, over worked, and under appreciated. If owners won’t come in and help out, they can’t question why their location struggles.

Frequently Asked Questions About Subway

Where is Subway located in McKees Rocks?

Subway is located at 500 Pine Hollow Rd, Kenmawr Plaza, McKees Rocks, PA 15136.

What are the operating hours of Subway in Kenmawr Plaza?

Subway is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

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