McDonald's

Reviews

• CT

  Chris Tucker

  May 11, 2026
  5.0
  Clean, smiles, and the iconic food.. it's McDonald's..!
• BB

  BirdyTay

  May 9, 2026
  1.0
  I will say the one star might be unwarranted for the establishment as a whole but it was just this one worker that made it a miserable time. I think I heard her name was Vicky she wasn’t wearing a tag and the service was just bad you could tell you were unwelcomed and not a priority. I’ll see her sitting outside on a smoke break and when I pull up there’s this poor girl working by herself with a line at the window.
• MM

  Millie M

  Apr 15, 2026
  1.0
  I love Mcdonalds, but this is the worst mcdonalds in Lancaster. This is the second time I have gotten sick right after a meal. Food is ok.
• MM

  Michael

  Apr 14, 2026
  5.0
  I sure miss Gabe being here. But even more than that I miss Caitlin. I never met a finer more decent friendly customer service representative than she was. I don't know what happened to her if it was the daily grind or the new manager but she was extremely intelligent very nice and a real asset to your company. I had a business once and I would hire her in a New York heartbeat and if there's any way you could bring her back and make her happy you should do that she was a real trooper. She should be the manager here. I'm in my '70s and you don't meet many young people dedicated like she was. I hope you pay attention to this and I hope she sees this. This is a very well-run store The employees are great they all know me by face and I know them. I've never had the first problem here. these bad reviews are by discontent self-righteous people. They don't know what it's like when you got 15 cars lined up at the drive-thru it's sheer madness inside. mistakes are going to be made let alone all the DoorDash and Ubers that pull up here during lunch and dinner. Bring Caitlin back and give her a raise and tell Gabe I said hello this is Michael from New York he'll know who it is and she should too.
• SE

  sage eberly

  Apr 3, 2026
  5.0
  one of the employees, la-a, told me to try the big mac. i’ve been a vegan since 3 years old and i’m offended at being stereotyped like this. not everyone you see likes to murder animals!! you should learn to overcome your biases 😤

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