This profile is uncertified and using publicly sourced data
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Business Details
About
Cupcake ShopBakeryCake MakerCoffee ShopDessert ShopIce Cream ShopWedding Bakery
Lancaster Cupcake is PA’s premier destination for gourmet, handcrafted treats. Featured on the hit show Cupcake Wars and voted among the "101 Best Cupcakes in America," we bake delicious memories from scratch using the finest local ingredients. Visit our cupcakery in Historic Downtown Lancaster to taste our rotating menu, including signature flavors like Strawberry Champagne and Salted Caramel. We proudly serve everyone with a variety of Gluten-Free and Vegan options.
Beyond the bakery, we specialize in elegant wedding cupcake catering, cutting cakes, and mobile food truck events. Join us for our decorating workshops! Experience the sweetest spot in Downtown Lancaster today.
Location
Hours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.