Morton's The Steakhouse

Reviews

• AR

  Amber Robinson

  May 12, 2026
  1.0
  My husband brought me here this past Sunday for my first Mother’s Day. He made a reservation for 7:45 pm. When we go there, the host was exceptionally rude to us. He asked us if we wanted a booth or a table. We said a booth because we had our 2 month old in his car seat and wanted to be able to place his car seat down. This man said to us “Well, we don’t have any booths right now so you’re just going to have to wait.” Why would you offer a booth in the first place? I asked him if we could use a high chair and place him in that. He walked away and after about 5 minutes, he came up to us and nonchalantly said “We can’t do that.” I became irritated and told my husband we should leave. He told the man we were leaving and the man basically shrugged and didn’t say anything. He immediately cancelled the reservation and we got an email. We called Eddie V’s, who took us immediately and made my first Mother’s Day so special. Eddie V’s acknowledged us and made me feel seen unlike Morton’s. This is not my first bad encounter with Morton’s but to have it on Mother’s Day was even more disappointing. We will not be back.
• KL

  Katie LaChance

  May 12, 2026
  5.0
  My first time at this steakhouse and I really.enjoyed how welcoming the staff was! I enjoyed a nice ribeye steak, French onion soup, mashed potatoes and bread as my meal! I would definitely Go back!
• BB

  Bryan

  May 10, 2026
  1.0
  Do not order take out from this place. They had me waiting 30 minutes for an order and 2 other people came after me and they got there food before. The manager lied to me and said a few minutes after waiting 20 minutes and 10 minutes later the food was still not ready.
• JM

  Jon McMahan

  May 1, 2026
  1.0
  ★★☆☆☆ — Great waitress, brutal hostess, average steak Starting with the positive: our waitress was genuinely wonderful — pleasant, attentive, and a real professional. The manager was also accommodating and helped us out when we asked to move to a larger table. Credit where it’s due. Unfortunately, the experience at the door undid most of the goodwill. The hostess who greeted us was easily one of the worst I’ve encountered at a restaurant of this caliber. From the moment we walked in, she eyeballed each of us up and down before asking, “Do you have a reservation?” — no smile, no welcome, no warmth. Just a long, disapproving look. It got worse when she addressed my girlfriend’s daughter with, “You need to tuck in your hoodie. We do have a dress code, you know.” Dress codes are fine — Morton’s is an upscale steakhouse, and I respect that. But there’s a professional way to communicate it: with a smile, a thank-you for coming in, and a tone that welcomes guests rather than shames them. Instead, it was condescending and cold. She set a negative tone for the entire night. The steak was a 3 out of 5. Flavor was decent, but for Morton’s pricing, I expect better than decent. Add to that the acoustics — the restaurant was nearly empty and still uncomfortably loud. Hard surfaces everywhere, no sound dampening, and conversation became a chore. Bottom line: the waitress and the manager were the highlights. The hostess needs serious coaching — or a different role. At Morton’s prices, the front door experience should match the brand. This one didn’t.
• MT

  Mr Tattoo

  Apr 19, 2026
  1.0
  I recently dined at Morton's The Steakhouse, and unfortunately the food was a major disappointment. My wife ordered a filet, and it came out noticeably overcooked. I ordered the 10-ounce Wagyu, expecting a high-quality experience, but it was completely overdone—dry, tough, and honestly closer to beef jerky than a premium cut of steak. For a restaurant with this reputation and price point, the execution in the kitchen fell far below expectations. Food: 1 star. That said, the management and service were strong. The staff was attentive, professional, and did make an effort to address the situation, which I appreciated. Service & Management: 4 stars. The atmosphere, however, didn’t help the overall experience. It felt overly dark and a bit depressing rather than upscale or inviting. Atmosphere: 2 stars. Overall, while the service team did their part, the quality of the food simply didn’t justify the cost or reputation.

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