Arby's

Reviews

• BS

  Beth Small

  Sep 17, 2026
  5.0
  Staff top notch.
• TS

  Taylor Stallard

  Sep 8, 2026
  1.0
  I'm not sure what exactly happened, but one day "I'm not sure exactly when" the whole staff got switched around and the place has gone downhill quick. They're constantly out of basic things like cups and coca cola, and have bad attitudes.
• JH

  Jamie Heckman

  Sep 7, 2026
  1.0
  Today, 9/7/26, I went through the drive through to order meals for my family. The receipt said 7:10pm. I did make a change to my order when she read it back, but that is not odd. I got to the window and the person at the window was moving so frantically that mistakes were made. The first mistake, she gave me only one drink, not two. So I asked and she gave it to me. I checked my bag to see if what I ordered was there. I didn’t open things up. When I got home I open up the steak and potato bowl only to find no steak, just tater tots with cheese and some little pieces of veggies. I paid $9.99 or something close for that. I called the store, I live in Reynolds. I asked for the manager. I waited on line for over 9 minutes for someone to come to the phone. I listed to them talk and take other peoples orders. I am usually a very patient and understanding person. I understand when businesses are busy, but to be on hold for nearly ten minutes took the cake. I didn’t want to return to the store. I just wanted them to take my name and make up for it later. A free steak bowl later, or a gift card, something. Whatever they could do. This has happened before, that I got home only to find parts of my order weren’t there, but we looked past it. I would rather wait extra time and have my order correct. Slow down and make the orders right. That is all I am asking. We like Arby’s food.
• EF

  Elizabeth Ferroni

  Sep 3, 2026
  5.0
  September 3, 2026 the manager and the dayshift on this day with some of the best, attentive and caring fast food crew I’ve ever seen. They even remade my curly fries when I said they didn’t taste fresh gave me extra cheese sauce with them recommended food to me we’re so good to me issue that I had is probably the floor could’ve been a little bit cleaner it was a little bit sticky, but that happens in restaurants. But, they did have the best service and the food was great. Good job guys. I have to say that they were older more mature women that’s probably why they was such good service the young kids in those restaurants today are only they’re there for a paycheck and do not care if they give good service or good food or anything good. It’s really sad. The younger generation has no work ethic
• BB

  Brittany Bryner

  Jul 31, 2026
  5.0
  Cleanest Arby’s around! And the food was hot and tasty! We got the new cheesesteak sandwich and boy was it yummy! Definitely will go again soon!