McDonald's

Reviews

• PE

  Paul Michael Ewing

  Apr 12, 2026
  1.0
  Boyertown is worst McDonald’s I have ever been to. You have a problem with your order and talk to management and then you get banned. On top of that the store is always dirty and the employees don’t wear gloves when they make the food including the general manager. The Gm needs to go and the health department needs to do a surprise inspection.
• MM

  Mike

  Apr 7, 2026
  2.0
  Employees are very slow in taking customer's orders.
• MK

  matt kentosh

  Apr 6, 2026
  2.0
  Not great.... employees don't listen when you ask for a special order and be careful, they order your meal as a large automatically and you need to tell them to change it to a less expensive medium
• LZ

  LU Z

  Apr 4, 2026
  1.0
  If you’re looking for a place where the staff actually works, KEEP DRIVING. I visited this location on April 4th, 2026, around 1:00 PM with my young daughter. The store was packed, but it seemed like a "Family Reunion" for the employees instead of a business. The Highlights of this Mess: • The "VIP" Guests: A staff member’s family showed up with a group of kids. Multiple employees completely abandoned the counter and Drive-Thru to hang out and chat with them for 20 minutes. • The Lazy Counter: The front counter person was literally just sitting there. I even heard the kitchen staff (fry station) complaining about her doing nothing, which led to them having a verbal argument right in front of us. • The Magic Disappearing Act: I saw my order slip printed and attached near the kitchen. I told my hungry daughter, "Look, Daddy sees the order, it's almost here." But after the staff's friends left, my slip magically "vanished." • The Bold Lie: When I finally asked the counter person, she took a 2-second look and lied to my face: "We don't have your order," then sat back down. My daughter was so hungry she was literally in tears. We had to leave empty-handed and go to DQ for a burger instead. Hey McDonald's, keep the $14—consider it a tip for the 'entertainment' your staff provided while doing zero work. I’m never coming back.
• DM

  David Taylor MacArthur

  Mar 19, 2026
  1.0
  Absolutely pathetic. If I order large fries, I expect large fries. Not small fries in a large container.