Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I only order From McDonald’s when is for me and my family because I work 13 hour shifts and I just need a break. Every time I order from this specific McDonald’s, they forget my food or items. Like my drink, condiments, Or full on meals. I am so tired of spending money at this McDonald’s to not even get what I paid for while it’s on the receipt. This happens almost every time and sometimes I catch it and unfortunately, sometimes I do not due to me just wanting to go home and feed my family after a long day of work. I get it if it was like once or twice, but this is every time I order…
AS
Amajee Scott
Mar 23, 2026
1.0
I don’t usually leave negative reviews, but this experience was extremely frustrating.
I placed a mobile order through the McDonald’s app, and although my card was charged the app immediately gave me an error saying there was an issue with my payment. The charge is still pending, so I went inside to try and resolve it.
When I spoke to the manager, I tried to calmly explain the situation and even showed her my Chase Bank account with the pending charge. Instead of listening, she repeatedly cut me off saying, “no number, no name, no order” and would not let me fully explain what happened.
She also insisted that because the transaction was showing in red, it meant it didn’t go through, which is incorrect—on my bank account, all charges appear in red, not just failed ones. When I tried to clarify that, she continued to dismiss me.
To make things worse, she then pushed me aside mid-conversation and told the next customer “sorry, you can order now,” as if I was causing a problem, when I was simply trying to resolve a charge on my card.
I understand that technical issues happen, but the lack of basic customer service and respect here was disappointing. A manager should be able to listen, communicate, and at least attempt to help instead of immediately dismissing a customer.
Very unprofessional experience.
KV
Kirby Voss
Mar 19, 2026
2.0
This McDonalds so far is good, food wise and service wise. However, the 2 star reviews is because I got home, got out of my vehicle, had 3 drinks in a doubled cup carrier. A large cup immediately tipped and fell right out of it and on to the ground and was wasted. I have to double the cup carriers because a single cup carrier is such horrible quality, it’ll fold over if you cough on it. But this time, even a doubled cup carrier did not suffice and a cup was still wasted. The doubled cup carrier was absolutely horrible quality and was VERY easily broken/bendable. I understand there made out of like thick paper or something, but they shouldn’t be that much of a garbage quality. I will mention, this McDonald’s store is the ONLY store that I have gone to that has garbage cup carriers and it’s been a disappointment each time. They need to really reconsider their supplier for these cup carriers. It would be a huge improvement on the overall quality of service
BR
Ben Roark
Mar 19, 2026
5.0
Everything from the clean bathrooms to the fresh food. I am from out of town and this McDonald’s really impressed me. Thanks for the great service.
KS
Karlee Styless
Mar 8, 2026
1.0
If I could give ZERO STARS—
I WOULD!!!
This place sucks. Straight up sucks. I reported them to corporate and they should have a regional director coming to this location this week.
They are RUDE to literally everyone.
I always make sure I say please and thank you… and all I get are stares back at me?!?!
And on top of it, they are without fail consistently EVERY TIME forgetting things I ordered and I’m so over it. So much so that I’ve called and spoke to corporate 3 days in a row because i’m sorry but just because your life is miserable doesn’t mean you need to make mine that way.
Don’t come here unless you want to feel incredibly JUDGED and your money STOLEN.
Period. If I could give ZERO STARS—
I WOULD!!!
This place sucks. Straight up sucks. I reported them to corporate and they should have a regional director coming to this location this week.
They are RUDE to literally everyone.
I always make sure I say please and thank you… and all I get are stares back at me?!?!
And on top of it, they are without fail consistently EVERY TIME forgetting things I ordered and I’m so over it. So much so that I’ve called and spoke to corporate 3 days in a row because i’m sorry but just because your life is miserable doesn’t mean you need to make mine that way.
Don’t come here unless you want to feel incredibly JUDGED and your money STOLEN.
Period.
What are the regular operating hours for McDonald's at 84 Lancaster Ave, Frazer, PA?
McDonald's is open daily from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturdays and Sundays.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery services every day from 6:30 AM to 10:30 PM through their online delivery platform.
Is there a drive-through available at this McDonald's location and what are its hours?
Yes, the McDonald's location has a drive-through open from 5:30 AM to 11:00 PM on weekdays and from 6:00 AM to 11:00 PM on weekends.
What online options are available for ordering from McDonald's?
Customers can order via the McDonald's App available on iOS and Android, or use the delivery URL provided for online orders.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of food and services does McDonald's at Frazer, PA offer?
They offer a variety of menu items including burgers, sandwiches, coffee, breakfast options, ice cream, and fast food dining. Services include drive-thru, McDelivery, mobile offers, mobile ordering, gift cards, and free WiFi.
Are there any attractions near McDonald's where customers can visit before or after dining?
Yes, nearby you can enjoy a visit to Bruster's Ice Cream or Braum's for dessert, or try dining at Great Valley Grill and SuTao Cafe for different cuisines.
What nearby services could be convenient for McDonald's customers in the area?
Customers can access services such as TD Bank and Wells Fargo Bank for financial needs, Better Nail Salon for beauty services, and OnTime Car Services for local transportation.
Is public transportation available near McDonald's to assist customers in reaching the location?
While specific transit stations aren't listed, OnTime Car Services nearby offers taxi and transportation options which can help customers reach McDonald's conveniently.
Does McDonald's have any loyalty or rewards programs for frequent customers?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food.
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