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McDonald's

3.2
(2,638 reviews)

Business Details

1115 Sassafras St, Erie, PA
16501, United States
(814) 456-9906
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1115 Sassafras St, Erie, PA
16501, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1115 Sassafras St in Erie, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,638 reviews
5 stars
802
4 stars
464
3 stars
503
2 stars
287
1 star
582
  • GG
    gio
    Oct 18, 2026
    5.0
    It is really good. Her food is always good. Sometimes you get fresh food. Sometimes you get stale food. But overall I love McDonald's and this place is open 24 hours and most McDonald's aren't 24 hours
  • GM
    Greg Miller
    Sep 23, 2026
    3.0
    It's a McDonald's in downtown Erie. The one drive thru screen doesn't work, can't really hear from the speaker. Food was McDonald's food. Didn't take long
  • JM
    J Murdock
    Sep 19, 2026
    2.0
    Very slow service.
  • AA
    Amia
    Sep 9, 2026
    1.0
    I have had multiple negative interactions with the same drive-thru employee in the past. Each time I have encountered him, his attitude has been unnecessarily rude and hostile. He has snapped at customers and handled items roughly. Today, I waited approximately 20 minutes at the drive-thru while several other vehicles were served and left. Because I had been waiting so long, I went inside the restaurant to find out what was happening with my order. I handed my receipt to an employee inside, and they began looking into the issue. While I was waiting, another employee approached me and asked, “Do you need something?” I politely told him that I was already receiving help. He then made a rude comment under his breath about not knowing that I was already being helped. A cashier then explained that I had been waiting at the third drive-thru window and that my food was being prepared. The employee responded that he already had my food and had gone outside, but nobody was there. I simply said, “Okay, thank you,” and took the food, but he continued making rude comments and speaking disrespectfully. At that point, I asked for a refund because I no longer wanted the food. My receipt had been taken when I went inside, and it was not returned to me. I am extremely disappointed with how this situation was handled. I do not know this employee personally, and I should not repeatedly have negative interactions with the same employee simply because I am trying to purchase food. Customers should not have to deal with disrespectful comments, attitude, or continued hostility when they are attempting to resolve an issue with their order.
  • TB
    Tika Budathoki
    Aug 30, 2026
    1.0
    The service was extremely slow. I waited at the drive-thru for about 3 minutes, and no one spoke to me. I eventually went directly to the first window, where the employee asked what I wanted. I wasn’t sure if there was an issue with the speaker system or if something else was wrong. I ordered chicken tenders and a 10-piece nugget, paid, and went to the second window. The employee repeated my order and then told me to wait at the third window, which was fine. I waited there for more than 10 minutes. Then another employee came and told me that my order had disappeared from their screen, so I had to repeat my entire order again. At that point, I asked for a refund because I couldn’t keep waiting. I had to go back home, and I was worried it would take even longer. Since I paid with Apple Pay, I was told they had to process the refund. I believe the manager eventually came over to help, but by then I had already been there for more than 30 minutes. It was honestly frustrating to spend that much time just trying to order two items and then get a refund.I understand that restaurants can get busy, but I have never experienced service this slow at any McDonald’s in Erie. The communication was poor, my order disappeared from the system, and I was left waiting for an unreasonable amount of time. This location definitely needs to improve its service and communication.

Frequently Asked Questions About McDonald's

What are McDonald's address and contact details in Erie, PA?

McDonald's is located at 1115 Sassafras St, Erie, PA 16501. You can reach them at +1 814-456-9906.

What are the operating hours of McDonald's at 1115 Sassafras St?

McDonald's is open 24 hours every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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