Location.com logo
Dunkin' Zero
Brand Certified

Dunkin'

3.3
(669 reviews)

Business Details

1111 S State St, Ephrata, PA
17522, United States
(717) 466-2888
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ephrata, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1111 S State St, Ephrata, PA
17522, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 1111 S State St in Ephrata, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.3
669 reviews
5 stars
250
4 stars
112
3 stars
79
2 stars
57
1 star
171
  • JB
    john barr
    Aug 3, 2026
    5.0
    Just went through the drive up and ordered a coffee. Doggie got a cookie and pup cup.
  • AR
    alliana rodriguez
    Jul 18, 2026
    1.0
    I visited my local Dunkin before work in the morning recently and had a very disappointing experience. The manager who took my coffee order entered it incorrectly, and when I received my drink, it was made wrong. I politely pointed out the mistake, but instead of addressing the issue promptly, the manager (i think her name was Chrissy) walked into the back of the store. While waiting for my order to be corrected, I observed the manager engaging in inappropriate physical behavior with a coworker in the back area instead of helping customers. This was unprofessional and made me uncomfortable, especially since customers were waiting for service. I understand that mistakes happen, but I expect employees to remain professional while on the job and to prioritize serving customers. I hope management looks into this incident, provides additional training if needed, and ensures that customers receive respectful, timely service in the future.
  • JB
    Josiah Becker
    Jun 8, 2026
    1.0
    We went to this Dunkin several weeks ago. The server accidentally handed me a bad cup of coffee that split and dumped 14 oz of coffee on my lap as she was handing it to me. No refund was given and no offers were made to get my car or clothes cleaned. I figured that everyone deserves a second chance so I went back yesterday. I waited 30 minutes at the drive through for my order and they got it wrong twice. Note that there were only three people in line when I got there so it's not like they were crazy busy. Once again, no efforts were made to remedy the problems. At this point I have lost hope for this location and will be driving the extra distance to the Denver Dunkin that is much better.
  • SS
    Sky!
    May 12, 2026
    2.0
    I have been going to this Dunkin for a good while now and the service has literally never gotten better. Sometimes when you go ans the high school morning crew is there on weekends it is really great service and smiling faces, but the middle aged women at this establishment need to either take classes in customer service or learn to mask their attitudes. More often than not you are met with an extremely rude tone while ordering/paying, and they almost always mess up your order. With the orders there, they will not acknowledge that they messed up and try to pin their mistake onto the customer (denying that they ordered a certain item, lying about using certain products in drinks). I am significantly younger than the miserable women working there and even I know how to exhibit good customer service; regardless of if I am having a less than desired day. After too many times of experiences the very low knowledge of what good customer service looks like, I will not be taking my business to this establishment anymore. I know that by one singular person not ordering from this Dunkin any longer will not make a difference, but if this behavior keeps up I'm sure they'll lose a lot more than just one; especially based off of the other similar reviews that I have read. Save your time and try somewhere else if you wish to have a friendly coffee run.
  • YG
    Yahaira Gomez
    Apr 14, 2026
    1.0
    The worst service ever got to training, you people better to make the coffee and listen I will never go back

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Ephrata, PA?

Dunkin' in Ephrata is open Monday to Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' offers delivery and curbside pickup services in Ephrata, PA.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 09, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: