Giacomo's Italian Market and Grille is a family-owned deli & eatery, serving the Lehigh Valley' since 1975. Located in the College Hill section of Easton, and new second location in Palmer Township. We pride ourselves in our homemade Italian specialties; sausage, brasciole, meatballs, sauces, cannoli. We strive to preserve an authentic old-world experience with freshly made hot & cold sandwiches, salads, wraps & soups. Best known for our Sausage, made daily on premise: Regular, Italian Fennel, Italian Hot, Parsley & Cheese, Broccoli Rabe, & our Cheesesteaks, winner of Express Times Cheesesteak Showdown 2011. We carry Italian imports; prosciutto, cheeses, olives, pasta & olive oil. Other favorites are arancini, house made salads & ravioli.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.