Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Pizza Hut is an iconic pizza restaurant combining local delivery and value-packed deals that make hosting your next group get-together feel effortless. Find your nearby Pizza Hut® at 107 Brown St in East Stroudsburg, PA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Ordered take out. Bread stick did not have the parm or anything on them and no sauce. Half the items to add to a pizza were sold out. My worst Pizza Hut experience
KG
Kaya Gocuklu
Sep 12, 2026
4.0
i love their dough
CG
Candice Green
Sep 3, 2026
1.0
⭐ 1 Star
On August 22, I placed an order through the Pizza Hut mobile app and drove all the way to the store to pick it up. When I arrived, there was no employee available at the counter, and I waited approximately 10 minutes before someone finally came to assist me.
I was then told that my order had been canceled because the store had no dough. The biggest issue is that I was NEVER notified through the app that my order had been canceled. I wasted my time and gas driving to the store for an order that apparently was never going to be made.
When I asked the employee who I should contact about the issue, I was told to use Pizza Hut’s online chat. I followed those instructions and had to go through THREE separate online chats before finally being told that I needed to speak directly with the store manager—the same store that had directed me to online customer service in the first place.
The entire experience was incredibly frustrating and showed a complete lack of communication and customer service. If a store cannot fulfill an order, customers should be notified immediately through the same app they used to place and pay for the order. They should not have to drive to the location, wait for assistance, and then get bounced back and forth between the store and online customer service just to get answers.
Pizza Hut seriously needs to improve both its mobile ordering system and its customer service. This was a complete waste of my time, and after this experience, I am extremely disappointed with how the situation was handled.
JD
Justin DeMatteo
Aug 29, 2026
2.0
7pm on a Saturday night and it's CLOSED. Probably due to staffing problems but it is a consistent issue. Even when they are open its a 5050 shot your foods gonna come out correct or even edible. When they get it right it tastes great, but thats such a rarity nowadays. I only continue to order because my wife is always hopeful for her personal pan. But honestly, this store is not worth the constant frustration. Go elsewhere.
AR
Aahliya Rojas
Aug 23, 2026
1.0
I would like to preface this by saying that I am not blaming the workers WHATSOEVER, management is 100% responsible and should do better. I ordered takeout on Saturday an hour and half before my shift at work , pick up was supposed to be around 4:30-4:45. I showed up around 4:30 to see the lobby filled with people waiting for their orders and TWO PEOPLE at the counter making the pizzas BY HAND while handling orders that were coming in through the phone, through walk ins, etc.
Whoever thought it would be appropriate to have two people running the entire place on a Saturday needs to look in the mirror and reevaluate their choices, it is entirely inappropriate and IMPOSSIBLE for them to handle the work load that comes from a weekend. On top of that they have to deal with angry customers who are directing their anger at the wrong people.
I hope someone from management sees this and does some serious reform, it is unfair to the workers to be left alone the way those two men were on Saturday. And I know they don't get paid well good the hard work they do, management needs to do better.
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