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Dairy Queen Grill & Chill

3.8
(488 reviews)

Business Details

3613 PA-31, Donegal, PA
15628-1562, United States
(724) 593-7527
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3613 PA-31, Donegal, PA
15628-1562, United States

Hours

Monday10:30 AM - 9:30 PM
Tuesday10:30 AM - 9:30 PM
Wednesday10:30 AM - 9:30 PM
Thursday10:30 AM - 9:30 PM
Friday10:30 AM - 9:30 PM
Saturday10:30 AM - 9:30 PM
Sunday10:30 AM - 9:30 PM

Menu

1 menu · 120 items

Explore offerings from Dairy Queen Grill & Chill on 3613 PA-31 in Donegal, with popular children's miracle network donation, blizzard® treats, $6.99 4-piece chicken strip baskets, and $3 small dq® coffee coolers available at this location.

Menu

120 items

Reviews

3.8
488 reviews
5 stars
238
4 stars
108
3 stars
44
2 stars
22
1 star
76
  • AW
    Angel Wells
    4 days ago
    1.0
    Awful customer service. I placed and paid for an order through the app, but apparently it didn’t go through correctly. Even though the employees could clearly see that I had paid, the manager refused to make my food and couldn’t tell me when—or if—it would be ready. Meanwhile, employees were in the back eating while I left hungry and without my money. I then spent an hour fighting with customer service just to get my refund. It was $26 for only two meals, which is already ridiculously overpriced. To make matters worse, the bathrooms were also out of order. This place seriously needs to do better—and maybe have the health inspector pay a visit.
  • ML
    Marilyn Lenhart
    6 days ago
    1.0
    Very dirty place. And the employees have no idea what is going on. There was a young boy working, that looked to young.
  • GH
    Glenn “Glenn_1H” Hiner
    Aug 8, 2026
    1.0
    This place should be shut down or get new employees, ans management, they are rude and ignorant to the customer's and tare in a hurry to rush you through your order like you are an inconvenience to them. Most fast food joints now pay 15.00 per hour and they still think you ask more of them.The bathroom for the women was even out of order. I spent good money here and the food that was terrible, the only good thing was the ice cream cupcake we got and they did not even offer or give a spoon to eat it with. Will never stop here again even if it is the only place open.
  • AP
    Ashley Pletcher
    Jul 30, 2026
    1.0
    Not sure who the new guy is that works there if he's a manager or what but one time he told me he couldn't find my mobile order and something must have been wrong with my card even though I had the confirmation and was billed for it then I had to go inside and wait 10 minutes for anyone to even greet me...and still had to ask for things that they did not give me in the order that they supposedly never had originally. Went again and handed them my reward code and then I was being questioned about a five-digit code that didn't exist because they needed to scan my barcode. Not a fan at all the way things are being run since the remodel and I have no idea who this guy is but he seems clueless and nothing but rude and definitely not helpful but also be nice to know what my total is once you take off my rewards so that I know what you're actually freaking charging me.
  • KR
    Kayla Ritenour
    Jul 29, 2026
    1.0
    Where to start? The food was cold, the container of fries was barely filled to half. My friend ordered an ice water and the owner scoffed at her and said he'd have to charge her $.50 for the cup..Seriously?! I have been to tons of drive-thrus and NEVER have been charged for a cup of ice water. Greedy, horrible attitude and not a business I want to support. I'll go to Mt. Pleasant or Connellsville.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified August 30, 2026Yext Knowledge Graph
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