5 stars because Mia made my experience exceptional! I come here once every 2ish weeks and usually the experience is good but this time meeting Mia, she made me feel very welcome which makes me want to come every week now! She was super sweet!
Thank you Kieran for the AMAZING customer service this morning when we came through to get our coffees!! They were delicious and we can’t wait to come back soon and try your other recommendations . So refreshing to see someone enthusiastic and engaging doing their job with a smile on their face.
We’ve come here plenty of times for coffee or a quick treat with a zap of energy, but today I got to try to the Frankenchai Matcha Latte.. and it was phenomenal! Definitely a 10/10 seasonal beverage worth trying. Even better, Kieran was one of the friendliest people we’ve come across. We could see smiling and laughing coming from the line of cars ahead of us, and when it was our turn to retrieve our drinks, we were able to pinpoint exactly why (or rather who) Kieran! Her customer service, friendliness and charisma makes the drive to this 7Brew 10x more enjoyable than any Starbucks drink! Kudos to Kieran!
AH
Anthony Heffelfinger
Oct 2, 2026
Got an Iced latte a couple months ago at the collegville pa. location and was not happy, it tasted like water with a hint of flavor , so while i was in salisbury maryland last month i tried it again and it tasted great so i thought maybe the person who made it just made a mistake so i went back today to the collegeville location and once again it tasted like water with a hint of flavor . Wasted my money 2 times at this location i do not think i will be back
MA
Mackenzie Atkins
Oct 1, 2026
I am writing to share a recent experience at your location. While I was waiting in line to place my order, the server continued chatting with the customer directly in front of me rather than taking orders and moving the line forward. The conversation went on long enough that the line stalled, and customers behind me were left waiting.
I understand brief friendly interaction is part of good service, but in this case the personal conversation took priority over serving the line. I would appreciate it if this could be passed along so staff are reminded to keep orders moving when people are waiting. I guess things are not be passed on to the staff, seems to be a trend of failing to meet customer service, and its not everyone.
Thank you for looking into this.