Visit your local GIANT for low prices on fresh produce, everyday groceries and easy meals. Stop in for fresh sushi and the premium beer and wine selection. Sit and eat, grab a beer, and enjoy free WiFi.
This is the third time we have had issues with the deli department. The robust woman who cuts the meats each time has huffed while placing an order. Then when done throws the meat on the counter. We have only dealt with her three times it's usually very kind and friendly employees back there. We spend over $10,000 a year in giant and do not appreciate being treated that way while spending hard earned money. Apparently management could careless about this so seriously thinking about switching supermarkets. Unexcusable behavior. As I said it's usually very friendly employees in each department, but this one lady is over and beyond rude. Not trying to get someone fired but management needs to step up and have a talk with her because they are going to lose 10 grand a year.
CA
Ciera Amenyo
May 31, 2026
1.0
I placed a Giant Direct order Friday and picked it up Saturday 5/30/26. When placing the order with a coupon deal from a couponing page my total came to $1.30. I used $1 off that I had in points. Today I look at my account and I was charged a total of $10.43. I called giant direct and was told to call customer care, so I did. I was told that the total given was only an estimate and there is no way to know what it will actually be until they have picked the order. Now this isn’t my first online order in general I have used Walmart multiple times as well as target and I understand that totals can change based on item availability and whether you ordered items that are priced by weight. However, I did not order anything priced by weight and the item that was substituted was the same price as my original item. I am very disappointed in the customer service I received because I was dismissed and told that there is no way to know what my total will be until the order has been placed. This seems incorrect considering the system knows the cost of the items I am ordering. I also have multiple people who frequently use Giant Direct and their order totals are always the same unless they had a substitution that was more or less than the original item or if they bought something priced by weight.
GIANT is located at 925 Norland Ave, Chambersburg, PA 17201, US.
What are the standard operating hours for GIANT?
GIANT is open daily from 7:00 AM to 11:00 PM.
Does GIANT have special hours on holidays?
Yes, GIANT has special holiday hours, such as opening from 6:00 AM to 2:00 PM on November 27, 2025, and being closed on December 25, 2025.
What kinds of payment methods does GIANT accept?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are supported at GIANT?
GIANT supports English, Russian, and Spanish.
What services are available at GIANT?
GIANT offers services including flu vaccination, RedBox rentals, Blue Rhino propane exchange, Hallmark cards, free WiFi, a Coffee Shoppe, and Coinstar exchanges and machines.
Does GIANT offer free WiFi and a place to eat?
Yes, you can sit and eat at GIANT, enjoy a beer, and use the free WiFi offered on site.
Are there nearby places where I can rent movies or games?
Yes, Redbox rental kiosks are nearby, allowing you to rent movies and video games conveniently before or after your shopping trip at GIANT.
Can I get propane exchanged near GIANT?
Yes, Blue Rhino Propane Exchange is located nearby, so you can easily exchange propane tanks when visiting GIANT.
Are there dining options close to GIANT?
Yes, several dining options are near GIANT including Subway, Red Robin Gourmet Burgers, TGI Fridays, MOD Pizza, Chipotle Mexican Grill, and Starbucks, providing many choices for meals before or after shopping.
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