Dairy Queen Grill & Chill

Reviews

• LL

  Luvvbug

  May 3, 2026
  1.0
  I guess Dairy Queen sells RAW ONION RINGS… Don’t know the young lady’s name taking our order this evening but she seemed as she hated her job. Our order was messed up due to her not putting it in correctly. Then had an attitude when we said something about not getting the ice cream. Got home to eat to SEE THIS. Waited 30-40 mins for RAW FOOD?? This is horrible. I will not be back
• TM

  Tariq Mcgriff

  May 3, 2026
  1.0
  This is the worst Diary Queen I have ever been to. Those kids they have working have no customer service skills whatsoever.
• CC

  Charlie Cook

  Apr 5, 2026
  3.0
  5 Stars for the Food, 0 Stars for My Invisibility Cloak ​If you enjoy delicious, fresh food paired with the existential crisis of wondering if you’ve actually passed away and are now a ghost haunting a fast-food establishment, the Chambersburg Dairy Queen is the place for you. ​The "Staring Contest" Phase: ​I walked in and was immediately greeted by... well, nobody. I stood at the counter and successfully made eye contact with five different employees. It was like a high-stakes poker game, except instead of betting money, we were betting on how long I could stand there before someone acknowledged that I am a physical being who requires sustenance. Not a single person asked if I’d been helped. I’m convinced "Customer Service" is actually a game of hide-and-seek here, and the staff are Olympic-level hiders. ​The Great Fry Caper: ​Once the order was finally placed, the food came out fast and fresh. There was just one tiny plot hole: the missing fries. ​I returned to the counter for Round 2 of "Does Anyone See Me?" After a few more minutes of contemplating my place in the universe, the kitchen prep hero—a legend among mortals—placed a fresh order of fries on the counter within seconds. We locked eyes. It was a beautiful, tragic moment. She knew the fries were for me. I knew the fries were for me. But alas, there was a Formica barrier between us that apparently can only be crossed by a certified Counter Specialist. ​A staff member eventually drifted over from the drive-thru. We engaged in a silent, three-way gaze: ​Me: Looking at the fries. ​The Employee: Looking at me. ​Me: Looking back at the employee. ​You’d think this is where the fries and I finally unite, right? Plot twist. She just looked at them and went about her business. I had to wait for a different person to emerge from the back to hand me the box. I’ve had shorter wait times at the DMV. ​The Legal Disclaimer: ​We finished off with some ice cream, which was fantastic. However, I must report that the Blizzards were served right-side up. I’m fairly certain this is a felony in at least 48 states and a direct violation of the Geneva Convention. I’ll let it slide this time, but my soul yearns for the gravity-defying flip I was promised by 1990s marketing. ​The Verdict: ​Food: 10/10. Fresh, hot, and exactly what you want. ​Service: 2/10. If you are an introvert who hates being spoken to, you will love it here because they will treat you like a literal ghost. ​Will I go back? Absolutely. I just might bring a megaphone and a neon safety vest so the staff knows I'm not just a decorative pillar. ​Seriously though, the food is great—just maybe hire a crossing guard for the three feet of space between the kitchen and the customer?
• SF

  Sonja Fischer

  Feb 10, 2026
  1.0
  WARNING!!! Large Blizzards are NOT stirred all the way to the bottom. I called and spoke with a "manager". She was VERY rude! When I told her about our Blizzards being 1/2 Vanilla, she said that their mixing blade doesn't reach the bottom of the cup. I suggested that they let people know to stir their Blizzards, she said, "If we did that people wouldn't buy the large Blizzards." I told her that I was going to post a Google review. She said that she didn't care and that what I said wouldn't matter. After that comment I told her that I would be calling Corporate. She laughed and said that Corporate wouldn't do anything. I called Corporate. The Woman I spoke with was shocked by the "manager's" behavior and comments. She assured me that Corporate will be contacting this Dairy Queen.
• MW

  Miraiah Warren

  Feb 9, 2026
  2.0
  I go here once in awhile to get a blizzard… yesterday I saw they had advertised for February the Valentines Day cup cakes 2-$6. So I ordered two. They gave me cupcakes with a glob of purple icing and HALLOWEEN sprinkles… so I politely asked if I could get the Valentines themed ones AS ADVERTISED. The gave me back the cupcakes with a glob of pink icing and red and blue forth of July sprinkles…nothing like how I’ve seen them advertised. Idk why it was so hard to accomplish neatly putting icing and some heart sprinkles. Especially when I was being polite.