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McDonald's

3.6
(1,215 reviews)

Business Details

680 Butler Crossing, Butler, PA
16001, United States
(724) 283-3257
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
680 Butler Crossing, Butler, PA
16001, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 680 Butler Crossing in Butler, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
1,215 reviews
5 stars
438
4 stars
289
3 stars
234
2 stars
85
1 star
169
  • ZM
    Zee Markel
    1 day ago
    1.0
    Why does it take over 10 minutes to get one item. I haven't been here for awhile and won't be coming back for awhile. Challenging visit.
  • FK
    Frankie Kern
    4 days ago
    1.0
    This place doesn't even deserve one star. It's difficult to rate the food when we never received it. I had my worst experience ever at this restaurant on Sunday, 11/1/26. Anyone who knows me knows I'm not a troublemaker and I treat people with total respect. My husband and I took our 13 and 15 year old grandsons and our almost 2 year old granddaughter to this McDonalds. They serve breakfast on weekends until 11:00. We arrived at approx. 10:40. We had no problem placing our breakfast order and paid accordingly. The place was packed like I have never seen it before, so I knew we were going to have a wait which was understandable. After we waited a very long time, and hadn't received our food, I was concerned our order was lost. I asked if that was a possibility and was assured that our order was being processed. We continued to patiently wait. I asked again if there was a problem with our order and was reassured that it would be ready shortly. Several more minutes passed and I noticed lunch orders were being processed and delivered to tables. Once again, after waiting approx. an hour with no food I went to the counter and asked about our breakfast order. I was told that breakfast was over and it was now lunch only. I showed them my receipt and told them even though I checked multiple times about our order and was led to believe it was still being processed we never received it. I told them we have 3 grandchildren waiting patiently for their breakfast and I was willing to wait however long it took to get our breakfasts. I was told in a very rude manner that they had no way of filling our breakfast order. I was obviously upset hearing that, especially since we wasted an hour waiting for nothing. The counter person and manager had very rude attitudes and offered no apology. They could have cared less. They thought an offer of a refund would suffice. There was an older gentleman also waiting for his 2 breakfast orders and was basically told the same thing, too bad, we have no breakfast food. I told them we have 3 grandchildren that waited a very long time and had no breakfast. The counter person said she would process the refunds and also give us gift cards to use in the future. She processed the refunds but no gift cards. When I asked where the gift cards were, she responded they didn't have any. To make matters worse, there was a customer who insisted in not minding her own business and voiced her disapproval of me complaining to the staff. She was already told by another customer who was complaining about her order and wait time to mind her own business. Who are you supposed to complain to if not the staff, especially when it's the manager? I feel I definitely had a valid complaint and handled it the way most people would have. Yes, I was upset, who wouldn't be, but I did not swear or show any type of abuse. A major part of a manager's responsibility is to handle situations like this, but since the immediate manager at this location was too inept and should never have a management position, I will be escalating this to higher management. I also hope the customer who was compelled to get involved twice when it wasn't any of her business reads this and gets to experience a similar situation and has to deal with unfair, unprofessional management. She made an already uncomfortable situation an embarrassing ordeal. Although my husband who was sitting at the table with our grandchildren heard other customers agreeing with my frustration.
  • TA
    Teresa Augustine
    Oct 10, 2026
    5.0
    I was in and out with .you order
  • JS
    Jack Smithsonian
    Aug 16, 2026
    5.0
    The employees are really nice, I could talk with them forever because of how nice they were, they were super quick with my meal and it was as perfectly made
  • AT
    Apathetic tiramisu
    Aug 1, 2026
    1.0
    It doesnt take 25 min to make 2 hash browns and 2 egg mcmuffins via drive thru, I don't know what the manager is doing, incompetence from staff stems directly from insufficient training from the manager, we had to go in to figure out what happened to our food and it was sitting cold on the counter, the food was given to the wrong customers and never sent to us, manager should be retrained properly as she probably wasn't trained by district properly,the entire restaurant is completely disfunctional

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 680 Butler Crossing?

Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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