The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Spent 40 minutes waiting for a pick up order. Employee came out 3 times to say they would be right out with our groceries. Finally after 40 minutes I just called and asked what is going on. At that point they informed me they don’t have the order it was probably given away to someone else. Why did it take 40 minutes and me calling for this to finally be told to me? Then they asked me multiple times if I wanted to keep waiting for the order that they don’t have…
Had they told us immediately that they didn’t have it we could have just went inside and got it ourselves quickly. But since we waited over 40 minutes now that wasn’t an option.
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