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Top Hat Coffee Lounge

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About

Coffee Shop
Specialty coffee shop with the addition of fresh-made smoothies and french pastries. Offering a full espresso menu along with nitro cold brew. All coffee served here is roasted fresh by the owner. The goal of this space is to combine the highest quality with exceptional service in order to create an environment that provides community, comfort, and joy.

Location

Top Hat Coffee Lounge
2 Bala Plaza, Bala Cynwyd, PA
19004, United States

Hours

Monday7:00 AM - 3:00 PM
Tuesday7:00 AM - 3:00 PM
Wednesday7:00 AM - 3:00 PM
Thursday7:00 AM - 3:00 PM
Friday7:00 AM - 3:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.